FT Customer Support Specialist
2 months ago
/ Up to $60K per year / Healthcare benefits - As a Customer Support Specialist you'll:
Handle internal and external customer questions and support tickets via email, Slack, and website chat, as well as other sources and see them through to completion in a timely manner; Effectively troubleshoot systems and technical issues with clients; Help build new processes to improve customer experience; Prioritize and manage multiple conversation threads with dozens of customers simultaneously.
Hiring Fast >>Associated topics:
assist, help, help desk, information technology analyst, technical support specialist, technician, technician i, technician ii, technician iii, technician iv
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