Senior Business Process Consultant

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

THE OPPORTUNITY

SAP solutions are the backbone of the most successfully run businesses worldwide: today more than 50% of the world's business transactions touch an SAP system. Altogether, they offer a universe of lucrative employment opportunities with increasing demand year after year. Knowing how to develop, market, consult or install SAP allows you to make a huge impact into the way companies do business – increasing efficiency, innovating new business models and creating business value. Successful candidates will develop the skills to create, manage and execute a plan that supports an SAP solution with a high degree of customer satisfaction.

ROLE DESCRIPTION

The Senior Business Process Consultant (EAM and Service Management) shall provide deep subject matter expertise and content around the areas of Enterprise Asset Management (EAM/IAM/SSAM/FSM) and Service Management, that facilitates the implementation and support of on-prem and cloud-based solutions, across the entire SAP product portfolio in order to enhance the clients' business functionality and overall performance, while maintaining a high degree of customer satisfaction.

EXPECTATIONS AND TASKS

The consultant will partner with the client to analyze and define business requirements, processes and objectives to scope project and deliverables for same. The consultant will implement, customize, and test solutions on client system and develop client-specific enhancements to meet business requirements as needed; as well as:

• Be actively involved in the preparation, conceptualization, realization and Go-Live of customer implementation projects
• Perform feasibility studies and process design reviews
• Take responsibility from time to time as team lead and supports respective line manager(s) in people development tasks
• Develop detailed plan of process implementation
• Define detailed blueprint for development requirements
• Develop and assure quality of process models
• Demonstrate profound knowledge of modeling standards and tools
• Assist in the development of the overall project plan (scoping process) as well as individual work plans; acting as liaison with client for troubleshooting (investigates, analyses, and solves software problems)
• Analyze and map clients' business requirements, processes, and objectives; develop necessary product modifications to satisfy clients' needs.
• Support the NA Services Organization with implementation projects, pre-sales support (estimating), spot consulting and internal projects and commit to the success of customers, partners, colleagues, and SAP
• 30-50% travel may be required

REQUIRED QUALIFICATIONS AND WORK EXPERIENCE

In addition to a bachelor/master's degree in Engineering, Information Systems, Computer Science, Business Administration or other relevant degree, and a minimum of seven (5) years of progressive experience, the successful candidate will possess:

• Must have experience in the SAP EAM and/or Service Management solutions
• Professional experience with large, multi-national software/IT organizations and with demonstrated expertise in SAP's EAM and Service Management solution
• Experience with EAM/Service Management business processes and various related industry experience
• Good knowledge of SAP integration to S/4HANA or ECC.
• Knowledge of SAP's Design to Operate (D2O) Strategy, Approach, and applications
• Familiarity with SAP Business Technology Platform is a plus.
• Knowledge/experience with SAP Service and Asset Manager (SSAM) is a strong plus
• Knowledge/experience with SAP Field Service Management (FSM) is a plus
• Knowledge/experience with SAP Asset Performance Management (APM) is plus
• Formal SAP certification in a related application area is a plus
• Working knowledge of cloud, Hosted Services, and SaaS/PaaS models, cloud-based commerce/business networks
• Customer-facing experience with strong written and verbal communication skills with the ability to effectively interact at all levels within the client company
• Fluency in English, any other language an asset

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 105, ,300 USD USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Requisition ID: | Work Area:Consulting and Professional Services | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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