Operations and Front Desk Intern

1 month ago

Charlottesville, Virginia, United States International Rescue Committee Full time

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND: Founded in 1933, the International Rescue Committee is a leading, non-sectarian, non-profit organization providing emergency relief, protection, rehabilitation assistance, resettlement services, and advocacy for refugees and victims of oppression or violent conflict. Domestically, our 29 offices across the U.S. ensure new arrivals have food, shelter, and clothing, and work with refugees to help them gain self-sufficiency.

SCOPE OF WORK: Work with the operations team by providing administrative and operational support within the Charlottesville office. Assist with administrative tasks, operational tasks, and various other related duties. Help provide occasional Front Desk coverage for the reception desk, greet and direct client walk-ins, answer the main telephone line, and direct incoming calls as appropriate. Provide additional clerical assistance and support to IRC staff in the office.

RESPONSIBILITIES:


•Liaise with office and equipment maintenance providers and other external parties as needed to support office operations.


•Manage staff assets and coordinate with the Operations Coordinator to ensure staff is provided necessary equipment and supplies


•Assist with IT issues as they arise, with the support of the Operations Coordinator


•Ensure accuracy and assist with inventory counts


•Weekly check of safety and security within the office


•Help provide occasional front desk coverage


•Assist with planning and coordinating office events and meetings


•Record hours and submit completed timesheet for each month via the IRC's online Volunteer Dashboard.

Minimum Qualifications:


•Currently pursuing an undergraduate or graduate degree or recent graduate.


•Ability to effectively communicate in a cross-cultural environment


•Attention to detail, critical thinking skills, time management skills, and ability to work independently and part of a team


•Detail-oriented, organized, and reliable


•Comfortable taking leadership role as appropriate


•Experience with Microsoft Office Suite


•While a personal vehicle is not required, it would be helpful on occasion.

This position is unpaid and reports to the Operations Coordinator.

IRC is an Equal Opportunity Employer IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.


Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.

Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.

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