Senior Product Manager

Description
Job Title: Senior Product Manager - Control Path and UX
Location: Boston, MA or Marlboro, MA or remote.
We seek a Senior Product Manager to work with our Control Path teams and UX designers as we develop a new multiproduct single pane of glass management and reporting application for our enterprise file data services platform. The product manager will be involved throughout the product lifecycle, gathering and prioritizing product and customer requirements, and working closely with engineering to continue delivering best-in-class products.
The product manager is the voice of the customer inside Nasuni and must be passionate about customers and the specific problems they're trying to solve. We're looking for someone who loves technology, particularly the challenges of developing seamless, intuitive, and efficient user experiences for enterprise users. This person will report to the Director of Product Management.
As a Senior Product Manager, you will...
Lead Product Definition

• Conduct qualitative and quantitative research to develop and refine user interfaces and user experience.
• Map the industry landscape and competitive feature sets of best-in-class file data services products to Nasuni's current capabilities.
• Juggle multiple priorities and make trade-off decisions when timeline, specs and/or budget don't align.
• Drive detailed requirements and mockups of feature sets with prioritized features and corresponding justification such that the development team has clear guidelines and success criteria for implementation.
• Develop best practice guides for the Sales and Customer Success teams on Nasuni features and partner solutions.
• Work with engineering teams to develop reporting, insights, and operational metrics to measure customer experience providing insightful recommendations to the business.
• Educate the Sales and Marketing teams on the value prop, differentiation, market strategies, and other knowledge necessary to be successful in the go-to-market.

Be the Product Evangelist

• Create technical guides and best practices documents (e.g., product requirements, FAQs, Do's and Don'ts, Cheat Sheets, etc.) for internal use by Sales, Engineering, Support, and Professional Services.
• Develop and deliver demo scripts and how-to videos making it easy for our customers to adopt our solutions.

Delight Our Customers

• Get to know our customers to develop personas that correspond to their roles and daily tasks.
• Work with customers to understand their workflows and management tasks.
• Lead early access and preview programs during development to gather customer feedback and validate functionality.

Manage Cross-Functional Programs

• Collaborate with the UX design team to create intuitive and user-friendly interfaces.
• Work closely with engineering scrum teams during product development cycles.
• Coordinate meetings with internal and external teams to manage milestones, requirements, schedules, and technical issues.
• Represent the needs of Engineering, Business Development, Sales, and Marketing to make technical architecture decisions and time-to-market trade-offs.
• Understand the competitive landscape and assist sales and marketing in positioning Nasuni's technology and integrated solutions against the competition in the market.

Required skills + experience we look for are...

• 7+ years of product management experience, with at least 3 years in a senior role.
• Bachelor's degree in Business, Computer Science, or a related field preferred.
• Proven track record of leading successful product launches, particularly in the enterprise software space.
• Experience working closely with UX design teams and a strong understanding of user-centered design principles.
• Experience with Figma or comparable design prototyping tools.
• Familiarity with API endpoint design and developing user-facing APIs that correspond to UI activities.
• Proficiency in product management tools and methodologies.
• Experience in cloud, virtualization, security, and storage technologies.
• Knowledge of networking and experience with application protocols.
• Strong written and verbal communication skills.

The ideal candidate is/has...

• Able to understand technical architecture and work with engineering teams to guide them on product design.
• Highly motivated, with the ability to learn new technologies
• Ability to assess customer needs and translate them into product requirements.
• Confidence to champion ideas and solutions and raise issues across the organization.
• Customer-first sensibility and passion for ensuring their success.
• Excellent organizational skills, attention to detail, and ability to manage multiple tasks.
• Excellent listener, desire to learn and adapt to new concepts and technologies.
• Ability to be trusted with sensitive or confidential information.
• Thrives in a fast-paced, agile environment.
• Enjoys working in teams.
• Willingness to travel as needed and occasionally be accessible by phone during off-hours to help resolve customer or partner issues.

Why Nasuni?
Nasuni is the leading hybrid cloud storage solution that powers business growth with effortless
scalability, built-in security, and fast edge performance using a unique cloud-native architecture.
The Nasuni File Data Platform delivers operational excellence by consolidating NAS and backup,
eliminating data silos, and making management easy and flexible without changes to apps or
workflows. Its built-in security offers proactive defense and rapid recovery, lowering organization's
risk from the detrimental effects of ransomware attacks and other disasters. Synchronized access
to file data everywhere ensures user productivity by supporting remote and hybrid work.
Why work at Nasuni?
As part of our commitment to your well-being, we are pleased to offer comprehensive benefits packages to employees across the US. Benefits packages generally include:

• Best in class employee onboarding and training
• "Take What You Need" paid time off policy
• Incentive stock options
• Comprehensive health, dental and vision plans
• Company-paid life and disability insurance
• 401(k) and Roth IRA retirement plan
• Generous employee referral bonuses
• Flexible remote work policy
• 10 Paid Holidays
• Wide array of wellbeing offerings
• Pre-tax savings accounts with company contributions
• Great team culture and social activities
• Collaborative workspaces
• Free on-site fitness centers and stocked kitchens in select office locations
• Professional development resources

To all recruitment agencies: Nasuni does not accept agency resumes. Please do not forward resumes to our job boards, Nasuni employees or any other company location. Nasuni is not responsible for any fees related to unsolicited resumes.
Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.