Senior Product Manager

2 months ago

Boston, Massachusetts, United States Epsilon Full time

About the Role

We are seeking a Senior Product Manager to join our team at Epsilon, a leading Customer Data Platform (CDP) company. As a Senior Product Manager, you will play a critical role in supporting the product operational processes, product strategy development, customer requirements gathering, competitive intelligence, go-to-market activities, and sales enablement for our solution.

Key Responsibilities

  • Understand and prioritize customer problems and articulate them clearly to build requirements for future development.
  • Maintain the product backlog and work with product management and engineering colleagues to prioritize our development aligned with the business strategy.
  • Review and refine product documentation to ensure it accurately reflects the product's capabilities and features.
  • Track user feedback and usage patterns to inform enhancements and improve the overall user experience.
  • Present product roadmaps to internal and external stakeholders, including customers, partners, and investors.
  • Train internal subject matter experts on product capabilities and differentiators to ensure a deep understanding of the product's value proposition.
  • Support Sales by addressing client questions on capabilities and business outcomes the product delivers, and provide guidance on product usage and best practices.
  • Manage multiple projects, activities, and timelines that span product strategy, enhancement prioritization, product backlog, product documentation, competitive analysis, and go-to-market support.

Requirements

  • Five plus years of product management experience in a SaaS company, ideally in B2C marketing technology or equivalent.
  • Understanding of the value of first-party data, data management, and the challenges of media activation.
  • Experience developing competitive positioning and go-to-market strategies for client-facing solutions.
  • Curious mindset and ability to analyze the marketplace.
  • Inherent passion about marketing and technology.
  • Ability to influence cross-functional team members without formal authority.
  • Bachelor's degree.
  • Travel – less than 10%.

What You'll Bring

  • Collaborative Mindset: You excel at collaborating across teams to achieve a common goal, and are adept at influencing others with facts and clear communications.
  • Customer-Led: You are focused on building products that solve customer problems and align to the Epsilon business strategy.
  • Ready to Learn: You want to tackle new challenges to grow your product management skillset and build your knowledge of marketing technology.
  • Self-Starter: You act with accountability and thrive when you have guidance and coaching without micromanagement.

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