Senior Product Manager, Clinical Services Workflows
4 weeks ago
Senior Product Manager, Clinical Services WorkflowsThe OpportunityYou will fill a critical role in our Clinicals team within our Product Management organization where you will drive product definition, design, and deployment of product services for our clients and lead other team members in doing the same.
You will do so in an exciting environment driven by a desire to enable more efficient and effective care.You have a passion for improving healthcare and the experience in the Health System or Health IT industry to drive successful outcomes.
Your drive allowsyou to achievemeaningfulresults,with empathy for the user of our products and services. Youare able toinfluence both horizontally and vertically inside and outside ofanorganization.You appreciate the software development process and the varying personalities in the cross-functional groups that we work with.
You possess the ability to prioritize and multi-task in a face paced environment, managemultiplecomplexprojects simultaneously, meet deadlines, anddemonstratesound judgementwhen determining whether to actindependently or escalate.
This is a hybrid role located at our Boston, MA office.Position SummaryThe Senior Product Manager is responsible for ownership of complex and/or multiple product areas within their overarching Product's portfolio.
This includes understanding the market and customer, contributing to a product vision, developing business cases, ensuring a product, or set of product features meets business requirements and driving the creation and delivery of the product.
This position will work daily within scrum leaders to ensure effective definition and writing of user stories, prioritizing product backlogs, and making trade off decisions between scope and schedule.
The TeamOur Services & Task zone is a passionate group of Product Management, Engineering, UX, Analytic and Patient Safety professionals.
We collaborate to deliver an efficient, tailored, and intuitive experience for our healthcare providers so they can deliver high quality patient care.
ResponsibilitiesDrive ongoing backlog allocations and prioritization of customer jobs to solve within area of responsibilityDefine epics and user stories, clearly articulating business requirements for the problems we're trying to solve, in support of and partnership with UX and Engineering team membersUnderstand the market opportunity via user needs, market forces and applicable business models; with regards to what would best serve our clients today as well as in the futureIdentify and track metrics and success criteria to create transparency and visibility to program success and opportunities for improvement – requesting analyses to inform backlogPartner with Product Management leaders to be the voice of product decisions within the organizationServe as Product Owner for scrum teams covering assigned product areaDetermines whether experiments, alpha, and/or beta stages are needed to determine Product-Market fit and appropriately defines and utilizes themEvaluate pricing models in partnership with Product Strategy to determine how best to value the productPartner with Product Management leaders to drive portfolio and product strategyEngage with Sales, Customer Success, Product Marketing, and other internal partner teams as needed to determine best ways to communicate product to customers; and to assist Product Management leadership with service descriptionsContribute to the development of overall product management team by lending your knowledge and experience to teach others what you knowTypical QualificationsBachelor's Degree or equivalent combination of education, training, and experience required7+ years overall professional experience, inclusive of a minimum of 4-6 years of product management experienceUnderstanding of healthcare / health IT environment and the landscape of Clinical Services WorkflowsExperience working with stakeholders in a business environment, working across cross-functional groupsExperience working in an Agile environment strongly preferredTechnical understanding (SaaS, data, FHIR, HL7v2) – ability to gut check technical feasibility and timelines and remove technical development barriersExperience bringing products to marketDemonstrated success at driving innovative results in a fast-paced environment and managing simultaneously competing priorities using analytic and quantitative capabilities to drive product decisionsAbility to explain your positioning to various people around the company in an effective wayAbout AthenahealthHere's our vision:To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What's unique about our locations?From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth's offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams.
Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our Company Culture Might Be Our Best Feature.We don't take ourselves too seriously. But our work? That's another story.
athenahealth develops and implements products and services that support US healthcare:
It's our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talentedemployees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal.
We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where everyathenistafeels comfortable bringing their best selves to work.
Our size makes a difference, too:
We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture.Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future.
As part of the evolution of athenahealth's Corporate Social Responsibility (CSR) program, we've selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborativeworkspaces— some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons.
And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility.While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment,full-time.
With consistent communication and digital collaboration tools, athenahealthenablesemployees to find a balance that feels fulfilling and productive for each individual situation.athenahealth is committed to a policy of equal employment opportunity—that's why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
We're happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process.
If you are unable to access or use this online application process and need an alternative method for applying, please contact us atfor
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