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Parts Sales Associate

2 months ago

Rock Falls, Illinois, United States Altorfer Full time

Working Hours:
Monday to Friday, 7:00 am to 5:00 pm, with potential for Saturdays and extended hours during peak periods.

Key Responsibilities:

  • Primarily responsible for processing parts orders via phone and assisting walk-in clients.
  • Utilize equipment parts manuals and online resources to identify part numbers.
  • Handle freight operations, including loading and unloading using a forklift.
  • Perform additional related tasks as assigned.
Qualifications:
  • Experience in parts management, inventory control, or agricultural machinery is essential.
  • Familiarity with Sprayers, Combines, and Tractors is required.
  • Understanding of core parts operations and experience with parts manuals is necessary.
  • Ability to work independently while delivering exceptional customer service.
  • Strong communication skills, both written and verbal, are crucial.
  • Flexibility to work overtime and weekends as needed.
  • Proficient in computer applications, including UPS Worldship for shipping and receiving, as well as Microsoft Excel and Outlook.
  • Physical capability to lift up to 75 lbs, and navigate ladders and stairs regularly.
  • Competence in operating a standard forklift and manual pallet jack safely and efficiently.
  • A High School Diploma or equivalent is mandatory.
  • A valid driver's license with a clean driving record is required, with specific criteria regarding minor and major violations.
Physical Requirements and Work Environment:

This role involves both office and warehouse settings. The employee may frequently sit at a desk for extended periods, answer phone calls, and communicate via email. The position also requires walking, bending, and lifting weights up to 75 lbs regularly. Adherence to safety protocols, including wearing safety glasses and steel-toed footwear, is mandatory. The office environment typically has a low noise level, while the warehouse may experience moderate noise. Flexibility during peak seasons for overtime work is expected. Occasional local travel may be necessary. The physical demands outlined are representative of those required to perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.

All qualified candidates will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Choose Altorfer?

At Altorfer, our machinery is just the beginning. Our workforce is the cornerstone of our success, and we pride ourselves on our family-owned values established since 1957. Every team member, from technicians to sales representatives and administrative staff, plays a vital role in our achievements. With over 35 locations and a dedicated team of 1300 employees, we foster a collaborative and family-oriented culture, earning a stellar reputation in the industry. We offer competitive compensation, comprehensive benefits, and an exceptional team environment.