Account Representative Entry Level

1 month ago


Charleston, West Virginia, United States TQL Full time

About the role:

Are you ready to take the next step with a career change at TQL? As an Account Representative, your job will be to further develop business on the sales floor. You will focus on maintaining existing accounts while helping close new business alongside full truckload brokers in your aligned location for your specific mode of transportation. You will be your team's subject matter expert on your mode of transportation, handling these shipments accordingly for the brokers and customers that you are working with.

What's in it for you:

Accelerated 14-week paid training and mentoring programFinancial growth opportunities – the top 20% of Account Representatives earn over six-figures after 2 years of sellingCareer advancement – 75% of department management promoted from withinIf interested, paid relocation to TQL's HQ in Cincinnati, OH

What you'll be doing:

Communicate with the sales team and customers to build and maintain relationshipsManage daily shipment activities, resolving issues to ensure pickups and deliveries are on timeWork with the sales team to provide and negotiate competitive pricing and ratesInput, update, and manage shipment information in Load ManagerCollaborate with the support team to guarantee each shipment is serviced properlyAssist with billing and accounting responsibilities as neededBecome a subject matter expert for TQL's OMASS department

What you need:

College degree preferred, but we have successful Account Representatives without oneThe determination to work harder than those around youExcellent communication and relationship building skillsStrong problem-solving skills, while being forthright about conflictAbility to work with the latest technologiesAn obsession for great customer serviceA passion for the complexities of logistics, outside of FTL

Where you'll be: 700 Washington Street E, Suite 100, Charleston, WV 25301


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