Sr. Technical Program Manager, GTPC Product Compliance Infrastructure

4 weeks ago


Seattle, Washington, United States Amazon Full time

Amazon Web Services (AWS) is looking for a Technical Program Manager to help drive implementation of compliance-focused hardware certification programs. This position will support AWS's product compliance function covering hundreds of internal use data center and customer-focused hardware products. The program will encompass global certifications for product safety, electromagnetic compatibility (EMC), radio frequency (RF), energy efficiency, and restricted substances. The Technical Program Manager will engage AWS HW Engineering, suppliers/manufacturers, track global certification status of products, collect, validate, and archive compliance documentation. Direct interface will be with compliance engineering team, hardware development and business teams, supply chain and logistics, equipment suppliers, third party test labs and certification agencies, and regulatory bodies.

You will report to the Product Compliance Engineering Infrastructure Sr Manager and be part of the product compliance function within AWS's Global Trade and Product Compliance team (GTPC) that ensures that all equipment procured for use in AWS data centers, as well as equipment sold or provided to customers, satisfies global regulatory requirements.

AWS is at the forefront of providing a broad set of global cloud-based services including compute, storage, databases, networking, and enterprise applications, to help organizations move faster, lower IT costs, and scale. You will be a part of a dynamic business within , and one of the world's fastest growing and evolving companies, with a team of exceptionally talented, bright and innovative people. GTPC is responsible for ensuring that the infrastructure equipment necessary to support the AWS services are imported/exported in a compliant manner across the multiple countries where AWS operates and will expand, including all product certification/safety regulations.

Key job responsibilities
- Complete ownership and accountability for NPI product compliance activities within assigned business lines.
- Interface with AWS HW Engineering, Product Compliance Engineering, Legal, Trade and other key cross-functional stakeholders during all phases of compliance project management.
- Ownership and delivery of key compliance process documentation as assigned.
- Interface with manufacturing partners in the US and oversees during the NPI process to manage execution activity of compliance projects.
- Collect, validate, and store evidence of compliance at the product level across a large portfolio of hardware products.
- Manage relationships with test labs and certification agencies, including contracting and budget.
- Lead high impact projects across several teams to mitigate risk to Amazon by leveraging project
- Partner with key stakeholders to help define program strategy, project plans, and manage technology implementations.

About the team
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture
In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

8+ years of technical product or program management experience
- Bachelor's degree in engineering, computer science or equivalent
- 6+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing cross-functional programs and release schedules
- Experience working directly with engineering teams
- Experience owning/driving roadmap strategy and definition



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