Sr. Coordinator Non-Tech Customer Support

2 months ago

Brea, California, United States Danaher Corporation Full time

Wondering what's within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you'll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

The Sr. Coordinator Non-Technical Customer Support for Beckman Coulter Diagnostics Interacts with customers and Sales over the phone or via email to identify needs and determine appropriate action or escalate for further review. Booking New contracts, process sales order, document customer complaints, and respond to customer service needs, including shipment, billing and warranty issues, and basic product inquiries. May provide in-house training on non-technical customer support.

This position is part of the Client Services Department located in Brea, California and will be hybrid. At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Contract Administration Team and report to the Manager/Supervisor responsible for Contract Administration. If you thrive in fast pace, highly collaborative, team-focused role and want to work to build a world-class customer-focused organization—read on.

In this role, you will have the opportunity to:

  • Establishing close relationships with customers, business partners, and other departments to help ensure resolution of customer inquiries are addressed in a timely and professional manner.
  • Booking and maintaining new contract agreements, setting up billing schedules, shipping schedules, and managing compliance to the contract terms and conditions
  • Partnering with the sales organization in securing contract renewals, preventing expiry and supporting in the placement of new instruments. The essential requirements of the job include:
  • High-school diploma or equivalent
  • Must demonstrate effective skills in; customer service, quality, relationship building, problem solving, active listening, conflict resolution, analyzing terms and conditions, multi-tasking, written and verbal communication
  • Ability to multi-task and use strong analytical skills with proficiency in Microsoft Office tools - including but not limited to Word, Excel, PPT and Outlook It would be a plus if you also possess previous experience in:
  • 2+ year's contract experience in a related field
  • Experience with contract setup and maintenance or diagnostics contract booking and maintenance in the medical device industry.
  • Bachelor's degree

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The hourly range for this role is $ $31.25. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future.

This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what's next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here ) .

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at to request accommodation.


  • Customer Support Coordinator

    23 hours ago

    Brea, California, United States Danaher Corporation Full time

    About UsAt Danaher Corporation, we are dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Our company has been a leader in the industry for over 80 years, and we are committed to making a positive impact on the world.Our TeamWe are a team of professionals who are passionate about delivering exceptional support to our...

  • Customer Support Coordinator

    6 days ago

    Brea, California, United States Danaher Corporation Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our Client Services team as a Coordinator Customer Support. In this role, you will be responsible for handling incoming customer phone calls, providing product information, processing orders, and resolving order management issues.Key ResponsibilitiesReceive and process...

  • Customer Support Specialist

    2 weeks ago

    Brea, California, United States Meduit Full time

    ABOUT THE ROLE: Meduit is currently looking for a Customer Support Specialist. This position is ideal for individuals who are driven by goals, possess a strong work ethic, and excel in communication and customer service. This role provides a unique opportunity to gain experience in medical billing and the intricacies of claims investigation. Candidates with...

  • Customer Support Specialist

    1 week ago

    Brea, California, United States Meduit Full time

    ABOUT US: Meduit is currently looking for a Customer Support Specialist. This role is ideal for individuals who are driven by goals, dedicated, and possess exceptional communication and customer service abilities. This position offers a valuable opportunity for those interested in gaining experience in medical billing and complex claims resolution. The ideal...

  • Metering Customer Support Specialist

    1 week ago

    Brea, California, United States Danaher Corporation Full time

    Position Overview: Customer Care Coordinator - MeteringAt Danaher Corporation, we are committed to fostering a culture that values diversity, innovation, and collaboration. As a Customer Care Coordinator specializing in Metering, you will play a vital role in supporting our clients and ensuring their needs are met with precision and efficiency.Key...

  • Customer Support Representative, Pacific Sales

    2 weeks ago

    Brea, California, United States Best Buy Full time

    Customer Support Representative, Pacific SalesJob OverviewThis position is designed for individuals who thrive in a dynamic environment and are dedicated to delivering exceptional service to customers. The Customer Support Representative plays a crucial role in ensuring efficient and friendly handling of all customer transactions at Pacific Sales.Key...

  • Customer Support Specialist

    1 week ago

    Brea, California, United States Providence Health & Service Full time

    Position Overview:As a vital member of the Call Center Team at Providence Health & Services, the Customer Support Specialist plays a crucial role in assisting our members. Under the guidance of the Call Center Supervisor, this position is dedicated to providing exceptional support and advocacy for our clients. Key Responsibilities:1. Facilitate effective...

  • Customer Support Associate

    2 weeks ago

    Brea, California, United States Manpower Inc Full time

    Position Overview: Our client in the aerospace sector is looking for a dedicated Customer Service Representative to enhance their team. This role is pivotal in ensuring customer satisfaction and efficient order processing.Key Responsibilities:Engage with customers via phone or electronic communication to process new manufacturing orders and...

  • Customer Support Representative

    2 weeks ago

    Brea, California, United States Danaher Corporation Full time

    Position Overview: Customer Service Associate - MeteringAt Danaher Corporation, we are committed to fostering a workplace that values diversity and inclusion. As a key member of our Metering Team, you will play a vital role in enhancing customer experiences through effective support and collaboration.About the Role:In this position, you will be responsible...

  • Bilingual Customer Support Specialist

    2 weeks ago

    Brea, California, United States Radiometer Full time

    At Radiometer, we believe that every moment matters in healthcare. Our mission is to empower caregivers with the tools they need to make informed diagnostic decisions that enhance patient care. This shared vision drives our diverse team of over 4,000 professionals worldwide. As a vital member of our Customer Service team, the Bilingual Customer Support...

  • WC Claims Examiner

    3 days ago

    Brea, California, United States Tech Providers Inc. Full time

    Job Summary:At Tech Providers Inc., we are seeking a highly skilled WC Claims Examiner to join our team. As a WC Claims Examiner, you will be responsible for handling California Workers' Compensation claims, ensuring timely and accurate processing of benefits, and providing exceptional customer service to clients and attorneys.Key Responsibilities:Handle...

  • Bilingual Customer Support Specialist

    2 weeks ago

    Brea, California, United States Radiometer Full time

    About Us: At Radiometer, we are dedicated to enhancing patient care through innovative technology and solutions. Our mission is to empower caregivers with the tools they need to make informed diagnostic decisions, ultimately improving healthcare outcomes globally. With a diverse team of over 4,000 professionals, we strive to create impactful innovations that...

  • Bilingual Customer Support Specialist

    2 weeks ago

    Brea, California, United States Danaher Corporation Full time

    Overview: At Danaher Corporation, we are dedicated to enhancing patient care through innovative diagnostic solutions. Our mission is to empower caregivers with the tools they need to make informed decisions, ultimately improving health outcomes.Role Summary: The Bilingual Customer Support Specialist plays a crucial role in ensuring customer satisfaction by...

  • WC Claims Examiner

    3 days ago

    Brea, California, United States Tech Providers Inc. Full time

    Job SummaryAt Tech Providers Inc., we are seeking a highly skilled WC Claims Examiner to join our team. As a WC Claims Examiner, you will be responsible for handling California Workers' Compensation claims, ensuring timely and accurate processing of benefits, and providing exceptional customer service to clients and attorneys.Key Responsibilities:Handle CA...

  • Customer Experience Coordinator

    6 days ago

    Brea, California, United States A Snail's Pace, Inc. Full time

    Job DescriptionA Snail's Pace, Inc. is a leading retailer of running and walking gear, dedicated to providing exceptional customer service and a unique shopping experience. We are seeking a highly motivated and experienced Floor Manager to join our team.Key Responsibilities:Customer Service: Provide industry-leading customer service, ensuring that every...

  • Customer Support Representative, Pacific Sales

    2 weeks ago

    Brea, California, United States Best Buy Full time

    Customer Service Specialist, Pacific Sales OverviewThis position is focused on delivering exceptional service to customers while efficiently managing their transactions. The Customer Service Specialist plays a crucial role in enhancing the customer experience by ensuring prompt and accurate processing of orders, returns, and exchanges.Key...

  • Commercial Senior HVAC Tech

    2 months ago

    Brea, California, United States Trane Technologies Full time

    At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...

  • Office Coordinator

    2 weeks ago

    Brea, California, United States Atosa USA, Inc. Full time

    Job OverviewAtosa USA, Inc. is a leading manufacturer in the commercial kitchen equipment sector, renowned for our innovative products and exceptional service. We are committed to fostering a supportive work environment that encourages growth and excellence among our team members.Position Summary:We are on the lookout for a detail-oriented and proactive...

  • Project Coordination Specialist

    2 weeks ago

    Brea, California, United States Ultimate Staffing Full time

    Position: Program Support CoordinatorSchedule: Monday - Friday (6:00am - 2:30pm)Compensation: $24-$25/hrEmployment Type: Temporary to PermanentKey Responsibilities of the Program Support Coordinator:Data Management: Conducts data entry tasks utilizing Microsoft Office applications. Responsible for entering Sales Orders, RMAs, and Quote Proposals within the...

  • Customer Care Specialist

    1 week ago

    Brea, California, United States Meduit Full time

    ABOUT MEDUIT: Meduit is currently looking for a Customer Care Specialist. This role is ideal for individuals who are driven by goals, possess a strong work ethic, and have exceptional communication or customer service abilities. This position provides a valuable opportunity for those interested in gaining experience in medical billing and the intricacies of...