Claims Supervisor, Personal Lines- Legacy Team

1 month ago


Dallas, Texas, United States Hallmark Financial Services, Inc Full time

Job Description:

Summary: Manage and coordinate activities of staff engaged in examining insurance claims. Ensure all claims are handled according to company and department procedures by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties assigned as needed.

  • Review new losses to confirm contact with insured and claimant within 24 hours.
  • Review new loss files at 7, 30, 60 and 90 days to ensure coverage issues are identified, liability investigation is progressing, confirm potential exposures are identified and files are reserved accordingly.
  • Provide direction to adjusters on coverage issues, denials and liability determination.
  • Review and approve all claim payments over adjuster limit.
  • Review and Submit Reservation of Rights and coverage denial letters.
  • Review and submit Large Loss Reports.
  • Assist reinsurers as needed and prepare for audits.
  • Review closed files for audit procedure quarterly.
  • Review and assist with litigation handling for Property Damage and Bodily Injury
  • Review and assist with UM/UIM proper claim handling for Property Damage and Bodily Injury
  • Review and assist with complex/large exposure claim files for Property Damage and Bodily Injury
  • Assist in training for Property Damage and Bodily Injury Direct Claimant/Fast Track department
  • Assist in training for Property Damage and Bodily Injury for the Attorney/Complex/Litigation (Legacy) Department

Supervisory Responsibilities:

Manage employees in the Claims department. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor's degree from a four-year college or university; or 5-7 years related experience and/or training; or equivalent combination of education and experience.

Knowledge/Skills:

  • Solid experience in management of Claims Operations.
  • Detailed oriented with the ability to work in a team environment and be flexible to daily changing needs and job duties.
  • Ability to analyze and problem solve, working closely with others to coordinate and complete projects.
  • Excellent oral, written and interpersonal communication skills.
  • Litigation claim handling experience (preferably in TX, AZ, NV, NM & OK)

Computer Skills

Advanced Microsoft Office Skills

Certificates, Licenses, Registrations

Must have current certificates, licenses and registrations as required.

Hallmark Financial Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.



  • Dallas, Texas, United States Qualitas Insurance Full time

    Job OverviewPosition Title: Claims Operations SupervisorEmployment Type: Full Time, ExemptReporting Structure: Reports to Claims DirectorPOSITION SUMMARY:The Claims Operations Supervisor plays a crucial role in leading and mentoring a team of claims professionals to ensure the effective management of both commercial and personal auto claims. This position...


  • Dallas, Texas, United States Hallmark Financial Services, Inc Full time

    Job Description:Summary: Manage and coordinate activities of staff engaged in examining insurance claims. Ensure all claims are handled according to company and department procedures by performing the following duties.Essential Duties and Responsibilities include the following. Other duties assigned as needed.Review new losses to confirm contact with insured...


  • Dallas, Texas, United States Crawford & Company Full time

    Commitment to ExcellencePosition OverviewUnder general supervision, oversees the investigation, management, and prompt resolution of Workers Compensation claims in accordance with account, carrier, and company protocols. Collaborates with the VP and/or Assistant VP of Claims to manage the Service Center effectively.Key Responsibilities1. Establishes and...

  • Claims Team Leader

    1 week ago


    Dallas, Texas, United States Broadspire Full time

    Commitment to ExcellencePosition OverviewUnder general supervision, oversees the investigation, management, and prompt resolution of Workers Compensation claims in accordance with account, carrier, and company standards. Collaborates with the VP and/or Assistant VP of Claims to effectively manage the Service Center.Key ResponsibilitiesEstablishes and...


  • Dallas, Texas, United States Broadspire Full time

    Commitment to ExcellencePosition OverviewUnder general supervision, oversees the assessment, management, and prompt resolution of Workers Compensation claims in accordance with organizational, carrier, and regulatory standards. Collaborates with the Vice President and/or Assistant Vice President of Claims to enhance the efficiency of the Service Center.Key...


  • Dallas, Texas, United States SCP Health Full time

    Join SCP Health and make a meaningful impact At SCP Health, your contributions are valued. We are dedicated to connecting healthcare facilities with skilled professionals to enhance clinical outcomes. With a vast network serving over 8 million patients, 7500 providers, and 400 healthcare facilities across 30 states, SCP Health excels in clinical practice...


  • Dallas, Texas, United States Hallmark Financial LLC Full time

    Job SummaryWe are seeking a highly skilled Claims Operations Manager to join our team at Hallmark Financial LLC. As a Claims Operations Manager, you will be responsible for managing and coordinating activities of staff engaged in examining insurance claims.Key ResponsibilitiesReview new losses to confirm contact with insured and claimant within 24...


  • Dallas, Texas, United States Cincinnati Insurance Company, Inc. Full time

    Join Our Team as a Field Claims Representative At Cincinnati Insurance Company, Inc., we are seeking a skilled Field Claims Representative to investigate and evaluate multi-line insurance claims. This role involves interviewing insureds, claimants, and witnesses, evaluating claim facts and policy coverage, and providing exceptional customer service. For...

  • Claims Adjuster II

    3 weeks ago


    Dallas, Texas, United States AmTrust Financial Full time

    Claims Adjuster II - Workers' CompensationJob LocationsUS-TX-DallasRequisition ID CategoryClaims - Workers CompensationPosition TypeRegular Full-TimeOverviewAssigned to our Worker's Compensation Line of Business, the Adjuster II is responsible for prompt and independent review of insurance claims through effective research, evaluation, investigation,...


  • Dallas, Texas, United States Zurich Insurance Company Ltd Full time

    Overview: At Zurich North America Claims, we prioritize a healthy work-life balance and flexibility in your career choices. Our hybrid work model is designed to cater to the needs of our employees, allowing them to perform individual tasks in their preferred environments while also promoting essential in-person collaboration. Position Summary: We are...


  • Dallas, Texas, United States C1 Insurance Group Full time

    Job OverviewPosition: Personal Lines Insurance Account SpecialistFull-Time, In-OfficeC1 Insurance Group is a dynamic insurance agency located in Dallas, fostering a vibrant and supportive workplace culture. Our team is expanding, and we pride ourselves on a family-oriented atmosphere that collaborates to deliver outstanding service to our clients. As a...


  • Dallas, Texas, United States Tower Hill Insurance Group Full time

    :This role is open in the Dallas, Texas region.Tower Hill Insurance Group has an exciting opportunity for a talented Field Claims Representative who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it...

  • Lead Claims Analyst

    1 week ago


    Dallas, Texas, United States Crawford & Company Full time

    Commitment to ExcellencePosition OverviewAs a Senior Claims Examiner, you will be responsible for investigating and resolving intricate, high-value claims with efficiency and fairness, operating with minimal oversight. You will work within established guidelines on moderately challenging claims, reviewing coverage details, assessing liability and...


  • Dallas, Texas, United States Zurich Insurance Company Ltd Full time

    Overview:At Zurich North America Claims, we prioritize work-life balance and flexibility in your career choices. Our hybrid work model is designed to meet the needs of our employees, allowing for individual work in preferred locations while also promoting valuable in-person collaboration.Position Summary:We are seeking a Claims Specialist II to operate from...


  • Dallas, Texas, United States Sedgwick Full time

    About Us: At Sedgwick, we prioritize the well-being of our colleagues, fostering a culture of support and inclusivity. We believe in providing flexibility and ensuring that our employees have the time to focus on what matters most to them. Our mission is to create meaningful experiences every day while supporting your mental, physical, financial, and...


  • Dallas, Texas, United States TEKsystems Full time

    Job Overview:The role involves actively investigating, assessing, and negotiating the resolution of assigned Liability claims within the Mid-Corp and Corporate sectors, adhering to established best practices while ensuring claims are managed within the designated autonomy limits.Key Responsibilities:Foster and maintain strong relationships with brokers,...


  • Dallas, Texas, United States TEKsystems Full time

    Job Overview:The primary responsibility of this role is to thoroughly investigate, assess, and negotiate the resolution of assigned Liability claims, specifically within the Mid-Corp and Corporate sectors. This is to be done in alignment with established best practices while ensuring that claims are managed within the limits of granted autonomy.Key...


  • Dallas, Texas, United States TEKsystems Full time

    Job Overview:The primary responsibility of this role is to proactively assess, investigate, and negotiate the resolution of assigned Liability claims within the Mid-Corp and Corporate sectors. This will be executed in alignment with established best practices while ensuring that claims are managed within the defined autonomy limits.Key Responsibilities:Build...


  • Dallas, Texas, United States TEKsystems Full time

    Job Overview:The role involves a proactive approach to investigating, assessing, and negotiating the resolution of assigned Liability claims within the Mid-Corp and Corporate sectors. The objective is to adhere to established best practices while ensuring claims are managed within the defined autonomy limits.Key Responsibilities:Build and nurture...


  • Dallas, Texas, United States The Jonus Group Full time

    Opportunity Overview:The Jonus Group is seeking a skilled Personal Lines Sales Consultant to enhance our team. If you possess a strong interest in personal lines insurance and thrive in a collaborative environment, this position is tailored for you.Position SummaryThe chosen candidate will be responsible for driving sales performance and managing a diverse...