Personal Lines Insurance Account Specialist
2 weeks ago
Position: Personal Lines Insurance Account Specialist
Full-Time, In-Office
C1 Insurance Group is a dynamic insurance agency located in Dallas, fostering a vibrant and supportive workplace culture. Our team is expanding, and we pride ourselves on a family-oriented atmosphere that collaborates to deliver outstanding service to our clients. As a comprehensive risk management firm, we have experienced consistent growth since our establishment in 2011, primarily driven by referrals from satisfied clients and strong relationships with key partners.
Key Responsibilities
- Deliver exceptional customer service to our clients
- Enhance relationships with current clients
- Collaborate with producers to ensure high levels of customer retention
- Oversee customer communications and documentation
- Assist clients with inquiries regarding coverage and billing through phone and email
- Process policy modifications, billing updates, cancellations, and reinstatements
- Support the claims process as necessary
Candidate Profile
Who You Are:
- Background in customer service
- Excellent written and verbal communication skills
- Strong problem-solving abilities
- Detail-oriented with a positive outlook
- Preferred qualifications include a bachelor's degree or experience in the insurance sector
- Proficient in Microsoft Office and Google Workspace
Licensing and Experience:
****Possession of a P&C insurance license and relevant experience is preferred****
Why Join Us?
This role is a full-time, in-office position in Dallas, TX. Our comprehensive training program is designed to equip you with the knowledge and confidence needed to excel in your role. We are committed to supporting your professional growth and development.
Compensation includes a competitive annual base salary, along with paid time off, paid holidays, and health insurance benefits.
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