Medical Assistant Clinical Team Coordinator

1 month ago


Chevy Chase, Maryland, United States MEDSTAR HEALTH Full time

General Summary of Position

Job Summary:


MedStar Health is looking for a Clinical Team Coord to join our MedStar Health Urgent Care (MHUC) team We are looking for a certified Medical Assistant with Excellent customer service/patient interaction skills to include service recovery; computers and electronic medical record (EMR) skills and ability to function in a variable multi-specialty clinical setting.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move


Primary Duties:

  • Assists in the selection, training, orienting, competency assessment, and assignment of department staff. May assist with development of standards of performance. May initiate or recommend personnel counseling and actions. Acts as a backup resource for administrative positions in the practice when staffing issues arise. Serves as a super user for EMR (Electronic Medical Record) and Patient Registration tools; trains staff and upholds best practice workflows for clinical documentation, thoroughness, safety, and efficiency. Prepares associate work schedules and arranges for adequate staffing coverage to maintain optimum patient service. Ensures proper training for new procedures, equipment, emergency preparedness and policies/protocols.
  • Serves as a liaison between patients and staff. Resolves conflicts/ concerns to attain maximum patient satisfaction and care experience. Mentors staff in developing customer service skills. Encourages patient safety event reporting, a systematic approach to resolving issues, discussion of safety events/ performance improvement activities, and enforcing a just culture. Functions routinely as a safety coach for the department.
  • Implements, monitors, and reinforces policies and procedures. Recommends new/ modified policies and procedures to reduce costs/ improve staff performance. Works with leadership to modify and streamline workflows to create an efficient site. Maintains current knowledge of technical/ business development and communicates relevant information to the team. Supports organizational initiatives related to technology, clinical programs and improving the patient experience; seeks opportunities for improvement in all administrative processes and services. Communicates new policies, procedures, and workflows to staff and provides training as needed. Mentors staff through changes and helps team build resilience.
  • Oversees front desk operations. Ensures that patients are greeted and registered promptly and courteously; eligibility is verified, payments are received from all patients; and proper identification is obtained. Reviews encounter forms daily. Performs user audits and functions related to data into the EMR. Performs audits to ensure data is communicated to the billing company. Analyzes supply usage, maintains knowledge of what supplies are required and oversees ordering and maintenance of supplies.
  • Participates in ongoing professional development opportunities. Encourages staff to attend or review recorded training. Mentors staff in career development opportunities, including creation of a Development Plan. Assists with patient intake and optimal patient flow; manages patient volumes during hours of operation. Performs the duties of a Medical Assistant and completes documentation as required. Reviews and verifies daily receipts, end of shift reconciliation, conducts audits of services rendered to account for all cash collected. Ensures cash security and balancing are properly maintained and completed. Makes semi-weekly deposits or serves as point of contact for couriers.

Qualifications:

  • High School Diploma or GED
  • 3-4 years Progressively more responsible job-related experience in patient care setting
  • 1-2 years Experience as a medical assistant at medstar health
  • Basic Life Support (BLS)
  • CMA (Certified Medical Assistant) by the American Association of Medical Assistants OR
  • RMA (Registered Medical Assistant) through the American Medical Technologists.
  • Bachelor's degree preferred.

This position has a hiring range of $22.04 -
$36.41



  • Chevy Chase, Maryland, United States MDVIP Practice Management Full time

    Job OverviewMDVIP Practice Management, LLC is seeking a dedicated Front and Back Office Medical Assistant. This role emphasizes exceptional customer service and patient engagement. Key responsibilities encompass both front desk and clinical tasks, including welcoming patients, managing appointment schedules, and processing payments. You will be responsible...


  • Chevy Chase, Maryland, United States Pure Dermatology And Cosmetic Center Full time

    Job OverviewWe are seeking a dedicated Clinical Support Specialist to enhance our patient care services at Pure Dermatology And Cosmetic Center. This role is essential in maintaining a professional and efficient clinical environment.Key ResponsibilitiesMaintain a sterile and organized clinical space: Ensure that all exam rooms are clean and adequately...


  • Chevy Chase, Maryland, United States Specialist Office Full time

    Job OverviewPosition: Clinical Support SpecialistLocation: Specialist OfficeREQUIREMENTS:• Minimum of 2 years of experience as a Clinical Support Specialist• Proven background in Phlebotomy• Familiarity with prior authorization processes• Experience with Electronic Medical Records (EMR); knowledge of NextGen is highly desirable• Proficient in...


  • Chevy Chase, Maryland, United States Quadrant, Inc. Full time

    Job SummaryWe are seeking a highly skilled and experienced Medical Assistant Specialty to join our team at Quadrant, Inc. This role will be responsible for providing exceptional patient care and support to our medical staff.Key ResponsibilitiesPre-Procedure Preparation: Ensure rooms and instruments are clean and ready for patient use.Patient Vital Signs:...


  • Chevy Chase, Maryland, United States Howard Hughes Medical Institute Full time

    Primary Work Address: 19700 Helix Drive, Ashburn, VA, 20147 Current HHMI Employees, click here to apply via your Workday account. The Howard Hughes Medical Institute's Janelia Research Campus is a leading research facility in Ashburn, Virginia, where scientists tackle fundamental questions in the life sciences. Our integrated teams of biologists,...


  • Chevy Chase, Maryland, United States ARTHRITIS & RHEUMATISM ASSOCIATES P Full time

    Job SummaryWe are seeking a highly skilled and experienced Dual Office Operations Manager to join our team at Arthritis & Rheumatism Associates P. The successful candidate will be responsible for overseeing the day-to-day operations of our dual offices, ensuring seamless coordination and efficient management of our administrative and clinical functions.Key...


  • Chevy Chase, Maryland, United States Graham Full time

    About GrahamGraham is a world-renowned organization dedicated to improving and protecting people's health throughout the Americas. We are a specialized international health agency that values diversity, inclusivity, and excellence in our work.Job SummaryWe are seeking a highly skilled and bilingual professional to join our team as a Bilingual Administrative...


  • Chevy Chase, Maryland, United States Autumn Lake Healthcare at Chevy Chase Full time

    Job Summary:We are seeking a skilled and experienced Registered Nurse (RN) Supervisor to join our team at Autumn Lake Healthcare at Chevy Chase. As a key member of our management team, you will be responsible for overseeing the daily operations of our healthcare facility and ensuring the highest level of care for our residents.Responsibilities:Supervise and...


  • Chevy Chase, Maryland, United States Labcorp Full time

    At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career stepWe are seeking a Patient Service Center (PSC) Site Coordinator...


  • Chevy Chase, Maryland, United States State of Maryland Full time

    About the RoleWe are seeking a highly skilled and experienced Psychology Services Chief to join our team at the State of Maryland. As a key member of our organization, you will be responsible for directing and coordinating psychology services within our correctional institutions.Key ResponsibilitiesDirect and coordinate all psychology activities of the...


  • Chevy Chase, Maryland, United States Graham Full time

    About GrahamGraham is a world-renowned organization dedicated to improving and protecting people's health throughout the Americas. We are a specialized international health agency that values diversity, inclusivity, and excellence in our work.Job SummaryWe are seeking a highly skilled and bilingual professional to join our team as a Bilingual Administrative...


  • Chevy Chase, Maryland, United States Select Medical Full time

    Select Medical is currently in search of an Outpatient Orthopedic Physical Therapist to join our dedicated team. Position Overview We are offering an exceptional opportunity for a licensed Physical Therapist (PT) to become part of our outpatient orthopedic unit. This role is suitable for both newly graduated and seasoned professionals looking to enhance...


  • Chevy Chase, Maryland, United States Tiffany & Co Full time

    About the RoleWe are seeking a highly skilled Operations Coordinator to join our team at Tiffany & Co. As an Operations Coordinator, you will play a critical role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesOperational Excellence: Provide exceptional operational support to drive sales and service. Complete...


  • Chevy Chase, Maryland, United States Silver Diner Development, LLC Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Barback to join our team at Silver Diner Development, LLC. As a Barback, you will play a vital role in ensuring the smooth operation of our bars, providing exceptional customer service, and supporting our bartenders in delivering an outstanding experience to our guests.Key...

  • Team Supervisor

    1 week ago


    Chevy Chase, Maryland, United States Papa John's - Chevy Chase Full time

    Job OverviewBring your unique flairWe are seeking a dedicated Shift Leader at Papa John's in Chevy Chase, MD. In this role, you will be at the forefront of ensuring exceptional service and quality pizzas in a bustling environment. With a competitive hourly wage ranging from $18 to $19 per hour, you will manage daily operations, organize tasks, and inspire...


  • Chevy Chase, Maryland, United States Howard Hughes Medical Institute Full time

    Position Overview:This role is integral in providing audio-visual assistance for a variety of events and conferences, ensuring a seamless experience for all participants. The individual will be responsible for maintaining the functionality of our meeting spaces, including auditoriums and numerous conference rooms.Key Responsibilities:Deliver audio-visual...

  • Nursing Assistant

    2 days ago


    Chevy Chase, Maryland, United States Fairland Nursing and Rehab Center - Silver Spring, MD Full time

    Job SummaryWe are seeking a skilled Geriatric Nursing Assistant to join our team at Fairland Nursing and Rehab Center in Silver Spring, MD. As a Geriatric Nursing Assistant, you will work closely with a Licensed/Registered Nurse to deliver high-quality patient care and achieve positive clinical outcomes.Key ResponsibilitiesPerform various patient care...


  • Chevy Chase, Maryland, United States D4C Dental Brands Full time

    Are you passionate about shaping healthy smiles for children? At D4C Dental Brands, you'll play a crucial role in fostering lifelong dental care habits within our pediatric practice. Work alongside a dynamic team of professionals dedicated to providing quality care. Prior experience in Pediatric Dental Assisting is preferred, but we're open to supporting...


  • Chevy Chase, Maryland, United States Fairland Nursing and Rehab Center - Silver Spring, MD Full time

    $1500 Sign-On Bonus now available for both Full-Time and Part-Time positions Benefits Include: *Assistance with Nursing Student Loan Debt and Tuition *Variable compensation options *Comprehensive Health, Dental, and Vision plans, along with Company-paid life insurance, 401K, and Paid Time Off *Discounts on Tuition, Travel, and Wireless Services *Employee...


  • Chevy Chase, Maryland, United States Trusted Touch Homecare LLC Full time

    Position Overview:Trusted Touch Homecare LLC is seeking passionate and certified nursing assistants (CNA) to deliver individualized support to our elderly clients. Our caregivers play a vital role in enhancing the quality of life for those we serve, ensuring they receive the highest standard of care.Key Responsibilities:Provide engaging companionship and...