order management coordinator
1 month ago
Hybrid provides its expertise and fully vertical operations capability – design, merchandising, development, sourcing, production, and distribution – to a broad suite of branded, licensed, generic, and private label partners.
Hybrid's full-service apparel design and manufacturing expertise extends across the apparel category, including knits, woven tops, bottoms, tees, and accessories.
As our organization has evolved, so has our philosophy of doing business.We have made concerted efforts to remove ourselves from the antiquated approach of other apparel manufacturers and doing things differently has been our focus.
We are building a company ethos that breeds innovation, collaboration, integrity, and excellence in customer service.What is my role?
Responsible for the timely, accurate, and compliant execution of order management activities to ensure that customer requirements are met.
What You'll Do
Keep Account Managers and/or Sales Reps advised of all issues pertaining to their accounts' sales orders
Manage open order profile daily; update as required.
Enter item numbers in Customer's website, if applicable.
Process all new/re-orders within 24 hours of receipt in Unity
Review cost sheet/worksheets for accuracy. If incomplete or inaccurate return to Acct Manager/Sales Rep for correction
Confirm entry of blanks info and contractor assignments in Unity.
Create sales order and cut ticket in AS400
Issue packing instructions for all orders
Pick and pack orders and supply contractors with pack slips & ship labels.
Submit routing request info prior to routing window requirements to Traffic Dept.
Confirm Routing completed within routing window
Update systems for order status and/or revisions
Advise Production & Purchasing Department of Sales Order changes affecting Production progress
EDI duties include:
item translations, editing incoming PO's for accuracy, posting (if applicable)
Work with Account Manager/Sales Rep to get correct data when EDI discrepancies occur (if applicable)
Maintain count sheets/balance sheets (if applicable)
Make sure ALL orders are shipped on time
Maintain strong knowledge of each accounts' Vendor Compliance Manual
Research and follow up on each account's charge backs
Other duties may be assigned in accordance with company needs
What You'll Need
Minimum 1-2 years' experience in processing sales orders, and working with various levels of management
Minimum 1 year experience In EDI processing
Familiar with domestic production processes
Proficiency with MS Word and Excel
Experience in apparel industry preferred
Working knowledge of AS400 preferred
Hybrid Apparel is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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