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Office Coordinator for Pest Control Services

2 months ago

Cypress, California, United States Pest Pro Full time
Job Overview

A dynamic and expanding pest management firm is seeking an Office Coordinator to support our operations. This position is crucial for enhancing our organizational efficiency and customer satisfaction. Ideal candidates will possess exceptional communication and organizational abilities, along with a proven capacity to handle multiple tasks effectively.

KEY QUALIFICATIONS:

  • Strong analytical skills, meticulous attention to detail, and the ability to collaborate effectively within a team.
  • Outstanding verbal and written communication skills, alongside technical proficiency and problem-solving capabilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Excellent customer service and presentation skills.
  • Proficient in Microsoft Word and Excel.
  • Prior experience in customer service is advantageous.
  • Demonstrated problem-solving skills.

PRIMARY RESPONSIBILITIES:

  • Engaging with clients to address inquiries and resolve issues.
  • Optimizing service routes for pest control technicians to enhance efficiency.
  • Coordinating and reviewing daily service schedules with technicians.
  • Managing customer accounts and communications via phone and email.
  • Generating and dispatching invoices.
  • Utilizing specialized software for operational tasks.
  • Maintaining and updating the customer database.
  • Processing payments and managing customer documentation.
  • Preparing regular reports as needed.
  • Performing additional tasks as required.

EXPERIENCE AND REQUIREMENTS:

  • Must be at least 18 years old with a high school diploma or GED; a college degree is preferred.
  • Experience in sales, marketing, and office management is essential.
  • Proficient computer skills, particularly in the MS Office suite.
  • Prior experience in pest control is preferred.

BENEFITS:

  • Standard working hours from 8:00 AM to 5:00 PM, Monday to Friday.
  • Medical insurance options available.
  • Paid time off.
  • Compensation based on experience.
  • Collaborate with motivated and driven colleagues.
  • Enjoy a friendly and fast-paced work environment.
  • Opportunity to grow with a developing company.

COMPENSATION:

Hourly wage: $20.00, commensurate with experience.

** CANDIDATES MUST BE AUTHORIZED TO WORK IN THE UNITED STATES **

THIS POSITION IS IDEAL FOR INDIVIDUALS WHO ARE:

  • Reliable and dependable.
  • Flexible and adaptable to changing priorities.
  • Detail-oriented and focused on the specifics of tasks.
  • Capable of working independently with minimal supervision.