Tech Risk and Controls Lead- Issue Management

1 month ago

Houston, Texas, United States JPMorganChase Full time

Job Description
Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead- Issue Management in Cybersecurity Tech and Controls you will be responsible for identifying and mitigating compliance and operational risks in line with the firm's standards. You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards. By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business. Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
While working with world-class technology and risk experts, you will leverage your expert knowledge of technology control risk and issue management to ensure risk reduction in an ever-changing cybersecurity and risk landscape to influence secure IT operations across the firm.
Job responsibilities

  • Ensure effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations
  • Work with all three JPMC Lines of Defense to ensure the accuracy of statements and identified risk
  • Partner with other Tech Risk & Control personnel to ensure appropriate root cause analysis to confirm thorough understanding of findings/observations
  • Ensure only qualified risks are entered into CORE and adhere to GRC quality requirements for Issues
  • Provide auditability, risk, and sustainability advisement for all identified Issues
  • Ensure Issue Action Plans sufficiently and sustainably address identified risk
  • Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals
  • Execute reporting and governance of controls, policies, issue management, and measurements

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in technology audit, risk management, information security, or related field, emphasizing risk identification, assessment, and mitigation, with a focus on managing risk identification, assessment, and mitigation
  • Strong leadership skills with exceptional communication and presence
  • Demonstrated proficiency in audit and risk management practices/functions
  • Familiarity with risk management frameworks, industry standards, and financial industry regulatory requirements
  • Proficiency in information security domains, including policies and standards, risk and control assessments, access controls, regulatory compliance, technology resiliency, risk and control governance and metrics, incident management, secure systems development lifecycle, vulnerability management, and data protection

Preferred qualifications, capabilities, and skills

  • CISA and CRISC certifications are preferred

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Cybersecurity & Technology Controls group at JPMorgan Chase aligns the firm's cybersecurity, access management, controls and resiliency teams. The group proactively and strategically partners with all lines of business and functions to enable them to design, adopt and integrate appropriate controls; deliver processes and solutions efficiently and consistently; and drive automation of controls. The group's number one priority is to enable the business by keeping the firm safe, stable and resilient.
High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

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