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Operational Risk Manager

2 months ago


Houston, Texas, United States Zions Bancorporation Full time

Zions Bancorporation stands as a leading financial services entity, operating through a network of esteemed banks under local brands and management teams in rapidly growing western markets. Recognized by American Banker as one of the "Best Banks to Work For" and celebrated for having a premier banking team, we consistently earn accolades from our customers, who regard us as the top bank in our local areas.

We prioritize our employees and are dedicated to discovering, acknowledging, and creating rewarding opportunities for exceptional individuals within our organization, recognizing their contributions to our success. We understand that banking is fundamentally a "local" endeavor, and to thrive, we must cultivate strong connections with the communities we serve and foster robust relationships with our clients.

With benefits commencing on the first day, 12 bank holidays, profit sharing, and company-matched 401(k) contributions, Zions is committed to being the employer of choice in our communities. At Zions, the potential for growth is limitless. You bring the expertise; we provide the opportunity.

At Zions Bancorporation, the management of operational risk is integral to our enterprise risk management strategy. Our Operational Risk department, functioning as a second line of defense, is focused on identifying and evaluating operational risks, ensuring strong governance, and fostering accountability within the first line for understanding, owning, and managing their risks.

Key Responsibilities:

  • Develop and sustain a comprehensive understanding of the bank's risk management policies and practices, ensuring alignment with the COSO framework to support informed decision-making and subject matter expertise.
  • Conduct and report on gap analyses and independent risk assessments to pinpoint potential vulnerabilities, assess the effectiveness of existing controls, assign substantiated risk ratings, and recommend actionable enhancements to mitigate identified risks.
  • Advise and challenge the first line of defense on operational risks and risk management practices concerning governance documentation, risk metrics, control development and implementation, risk and control self-assessment, risk event and issue identification and management, new initiatives, and risk acceptance or exceptions.
  • Employ analytical techniques to refine and optimize departmental processes, informing risk assessments and reporting, including:
    • gathering, understanding, and illustrating data to uncover patterns and connections, and
    • investigating trends, patterns, and relationships using data.
  • Conduct assurance reviews of operational risk team performance and adherence to departmental frameworks, policies, programs, procedures, and standards.
  • Prepare and deliver periodic risk reports, presentations, and training (as necessary) to the first line of defense, senior, and executive management.
  • Collaborate with management to support departmental planning.
Qualifications:
  • A bachelor's degree is required.
  • 6-8+ years of experience in risk management, auditing, compliance, legal/regulatory, finance, or other directly related fields.
  • Strong interpersonal, critical thinking, problem resolution, and analytical skills are essential.
  • Excellent presentation and communication skills, both verbal and written, are required.
  • Ability to effectively build relationships, collaborate on cross-departmental teams, and engage with senior management.
  • Experience with banking applications, processes, procedures, and controls is preferred.
  • Familiarity with COSO Internal Control Integrated Framework Principles and OCC Heightened Standards is highly desirable.
  • A combination of education and experience may fulfill qualifications.