Technical Sales Manager Surface Mining
2 months ago
Job Description
This is a critical role for the organization in WireCo's journey to "be the preferred supplier to our core customers". This position will promote commercial excellence through world-class territory management fully leveraging WireCo's channels to market.
As a Technical Sales Manager, you are ultimately responsible for a network of distribution partners to help execute strategy for growth. While your Industry Leader will provide support and guidance, you must display leadership and accountability for growing your territory and ensuring customers receive the highest quality experience. Your ultimate success is measured by your ability to meet or exceed your sales territory budget and pricing expectations.
The principal focus of this role will be to maintain and expand WireCo's market share in the East Coast region, focusing on the Surface Mining. This position will work remotely and will require frequent travel, including overnight travel.
** Region** : East Coast (Tampa, Orlando, Fort Lauderdale, Florida or Atlanta, Georgia preferred location)
The Technical Sales Manager must exhibit the behaviors of the WireCo Business System (WBS):
Accountable – celebrates our successes, learn from failures, avoid excuses, and own the outcomes of our efforts
Self-Aware – demonstrates an understanding of our strengths and needs, considering how our actions impact others
Noble Intent – acts in the interests of others, approaching our work with integrity to ensure the best outcome
Determined – takes initiative, share ideas and find solutions to win and achieve our goals
Transparent – promotes open and honest communication and constructive feedback for clarity and truth
Curious – seeks knowledge and outside input to test our way of thinking, challenging the status quo
** Key Skills Required:**
Account Management
Technical Acumen
Forecasting
Customer Insights
Market Intelligence
Customer Relationship Management
New Business Development
** Day to Day Responsibilities**
Deliver against your sales territory incoming orders budget and margin/pricing expectations by growing your assigned account list and capturing new business opportunities (i.e., from end users, OEMs and distributors).
Add value by leveraging relevant industry, technical, and WireCo internal knowledge to place yourself as an expert and solutions provider.
Effectively manage sales channels within sales territory to minimize potential channel conflicts by forecasting volume, monitoring customer inventories, and obtaining competitive intelligence.
Build an understanding of the customer and competitor landscape in your territory by carefully reviewing specific opportunities to identify potential channel conflicts, and thoughtfully manage potential channel conflicts by working with your Industry Leader.
Maintain up-to-date Customer Relationship Management (CRM) database.
Ensure customer issues are being effectively resolved, becoming involved and escalating to sales leadership as appropriate.
Manage travel and entertainment budgets to maximize time spent interacting with customers and prospects.
Develop and maintain strong relationships with key decision-makers and influencers at each of your assigned accounts to better understand the needs of both distributors and end users.
Spend the majority of the time communicating with external stakeholders in person, such as customers and prospects.
Effective, regular communication with internal cross-functional business teams.
Qualifications:
Qualifications
** Required Qualifications**
At least 3-7 years of relevant work experience in a similar position / within relevant industry required
Strong market knowledge of the East Coast region of the United States
Proficient in Microsoft Suite
Experience using a CRM preferred
Live within driving distance of a major airport
Must be able to travel 70-80% (including overnight) without restriction
Active driver's license
Additional Information
** Materials and Equipment Directly Used**
Standard office equipment including computer, mouse, keyboard, telephone, multifunction copier
** Additional Information**
Must be legally authorized to work in the United States without restriction.
An applicant must complete a satisfactory background check post-offer of employment. A criminal conviction will not be an automatic bar to employment.
Must be willing and able to pass a post-offer drug screen and physical (if required)
Must be 18 years of age or older.
Equal Opportunity Employer/Veterans/Disability
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