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Senior Manager, Technology

2 months ago

Hampden Sydney, Virginia, United States McDonald's Global Technology Full time

Job Description
Company Description:
McDonald's Australia is the largest quick service restaurant operation in the country. Fondly known as "Macca's", we have been a household name in Australia for over 50 years, we believe that our customers are the heart and soul of everything we do and make it our mission to make every moment count As an employer of choice winner time and time again, working with us means taking pride and having fun along the way; while growing and developing your career in a dynamic and supportive environment.
Job Description:
Could you be our next Senior Manager, Technology (Infrastructure & Cyber Security)?In this role, you will provide strategic, technical and team leadership for the Infrastructure, Network, Cyber Security, Corporate Service Delivery and Workplace Technology teams at McDonald's. You will Work alongside all business leaders and units, to ensure that infrastructure, network and cyber security initiatives and projects are delivered and achieve the required business outcomes.
What will my key accountabilities and duties be?

  • Managing the teams responsible for delivering projects, initiatives, and services across the Infrastructure, Network, Cyber Security, Corporate Service Delivery and Workplace Technology portfolios.
  • Owning the overall strategy for the Infrastructure, Network, Cyber Security, Corporate Service Delivery and Workplace Technology portfolios. Align with overall Technology Strategic Roadmap (Global and Local).
  • Partnering with McDonald's global team and partners on global products and solutions.
  • Managing key local and global suppliers and contracts to deliver required outcomes for McDonald's.
  • Owning major technology incidents across the include infrastructure, network and cyber portfolios.
  • Identifying and measuring key operational metrics.
  • Owning and executing the strategic plan for life cycle management and maintenance across business and restaurant critical infrastructure.
  • Owning the risk management function on behalf of the Technology Team
  • Corporate and restaurant operational and capital expenditure
  • Talent and performance management for infrastructure and cyber security team members

Qualifications:
Your keys to success:

  • Previous experience managing a high performing team running critical infrastructure and services across the QSR industry.
  • Experience with vendor relationship management
  • Financial and budget management
  • Risk management experience
  • Strategic planning of Infrastructure or Cyber Security
  • Networking (Switching, Routing and Firewalls, Access Points) in a large-scale distributed environment
  • Hosted Infrastructure, Virtualisation, Storage, Backup and Restoration
  • Cloud - Azure and AWS
  • Disaster Recovery
  • Patching MS Windows
  • Privilege Access Management
  • SIEM and SOAR
  • Vulnerability Scanning
  • Penetration Testing and Security Reviews
  • Compliance frameworks such as SOX and PCI-DSS
  • Office 365 and Workspace technology such as laptops, & meeting room technology
  • Identity and Access Management

Additional Information:
Relish in the Macca's difference when you join the Golden Arches:

  • Competitive Remuneration Package. We offer a total reward package of base salary, health care, long-term incentive share program and a target incentive bonus plan.
  • A Fun & Vibrant Culture. Immerse yourself in local and Macca's only events and experiences from day one of working with us.
  • 5 Weeks of Annual Leave. Switch off and recharge or explore your passions outside of work with an additional week of annual leave each calendar year.
  • Highly Flexible Work Environment. Our teams have embraced a hybrid working model, balancing working remotely and connecting in the office to support our people and how they best add value.
  • Birthday & Volunteer Leave. Enjoy a day-off during your birthday month and 3 days annually to volunteer for a registered charity you are passionate about.
  • Ongoing Professional Development. We are committed to developing our people by investing in leadership programs and a world class learning and development offering that propel you to achieve your career goals.
  • Macca's Staff Discount & Retail Discounts. Enjoy discounted Macca's at any restaurant across Australia and access to hundreds of retail discounts.
  • Access To Our 24/7 Wellbeing Partner (Sonder) For You & Your Immediate Family. Using the Sonder app, access free and confidential safety, medical and mental health support via chat or phone with accredited professionals.

As an equal opportunity employer, we strongly encourage applications from people of all backgrounds, ethnicities, cultures and experiences. We strive to make every moment through the recruitment process a feel-good moment for everyone. Let us know if we can provide any reasonable accommodations to enable you to participate in the job application and interview process, if you'd like to note your pronouns or have suggestions for how we can improve in this space.