Engagement Lead Consultant, Casualty Claims Consultant

2 months ago

Atlanta, Georgia, United States Marsh Full time

Marsh is seeking candidates for our open Engagement Lead Consultant position. This is a hybrid role and will require 3 days in office and can be based in multiple locations.

Marsh Consulting Solutions provides risk management consultation to global leaders in retail, healthcare, manufacturing, transportation, financial, and hospitality industries. Our consulting practice regularly engages with Fortune 500 companies to solve for the most complex of casualty claim issues.

Engagement Lead Consultant, Casualty Claims Consultant

What can you expect?

  • The Engagement Lead provides project management of enterprise-scale claim projects.
  • This position is responsible for project management of claim closure, early intervention, TPA selection, and claim audit projects.
  • The position is the most senior consultant engaged to evaluate workers compensation and liability claim programs and identify and lead solutions to achieve optimized program performance.
  • The senior engagement lead is responsible for all aspects of assigned projects including the development of a work plan, budget, project assignments, and final deliverables. This position is supported by claim consultants and analysts.
  • The position is the most client facing in project delivery, often times interacting with risk managers, claim directors, and C-Suite executives.

What is in it for you?

  • A company with a strong brand, with experience developing solutions for todays and tomorrow's toughest challenges
  • A culture of internal mobility, diversity, inclusion, and collaboration
  • Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations
  • Flexible work opportunities for work/life balance
  • Competitive pay and a full benefits package, starting Day 1 (Medical, Dental, Vision, Short- and Long-Term Disability and Life Insurance, Employee Stock Purchase program, and a generous paid time-off allowance); plus a fixed company contribution AND a company match on your 401k, after one year of service

We will Count on you to:

  • Manage a portfolio of projects, ensuring all aspects of delivery are maintained (scope, schedule, and budget).
  • Maintain ultimate responsibility for quality of all work deliverables assigned and collaborates with project team members to develop performance and mentor for the growth of less senior team members.
  • Challenge existing practices and drives innovative solutions in order to achieve quality, compliance, and performance optimization within the consulting practice.

What you Need to Have

  • BA/BS degree in related discipline
  • 7+ years of significant industry experience in claims, possessing a familiarity of jurisdictional laws, and knowledge of processes necessary to resolve open claims.
  • 2+ years in a Team Lead, Account Services or leadership role in claims for an employer or claim administrator
  • Demonstrated project management expertise and technical claim background in workers' compensation and/or liability claims

What will make you stand out:

  • Possess deductive reasoning skills and prior experience in the evaluation of challenging claim situations and environments, as well as the development of successful solutions to address
  • Experience in RMIS as an end-user in a claim environment
  • Capabilities in demonstrating complex concepts and outcomes visually via Excel or PowerPoint and to be able to demonstrate experience in working with senior leaders and C-Suite executives

Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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