Heroku Partners, Senior Manager

1 month ago


Remote, Oregon, United States Salesforce Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Program & Project Management

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

This is a unique opportunity for an alliances professional who is experienced in managing consulting and technology software partnerships. You will be responsible for working closely with Salesforce Consulting Partners and Heroku Technology Partners to develop and foster strategic relationships that drive business outcomes for Heroku. You will be the advocate for Heroku partners, creating a feedback loop so we may implement programs and strategies to deliver exponential value through that network. This role will require heavy cross-functional engagement, bringing internal stakeholders across sales, product, professional services, and alliances into conversations with Heroku partners to ensure customer success every step of the way. Prime applicants are entrepreneurial, innovative, and scrappy.

Primary Responsibilities:
  • Develop, implement, and iterate on sales plays to help Heroku sellers close joint pipeline with partners
  • Facilitate and grow coordination between Heroku SI and technology partners and sales teams in order to create lasting relationships
  • Maintain day-to-day relationships with systems integrators and technology partners strategic to Heroku and Salesforce
  • Develop relationships with emerging partners to ensure Heroku customers have the depth and breadth of solutions and expertise required for their Heroku projects
  • Enable partners to learn and grow in their Heroku knowledge; offer partners the support they need to thrive in the Heroku partner network
  • Conduct internal enablement and create resources to ensure sales teams are armed with the latest knowledge about Heroku partners
  • Establish solid relationships with sales leaders and managers to monitor and grow their partner share of business
  • Collaborate with internal operations teams to ID friction in processes and propose improvements
  • Experience managing partner development, including certifications, partner marketing, and enablement
  • The ideal candidate will have:
  • A strong sense of professionalism and executive presence
  • A passion for Salesforce, Heroku, our values, and especially the role partnerships plays in our success
  • An entrepreneurial, innovative, and scrappy disposition
  • A desire to engage with partners and create a foundation for mutual success
  • A proven ability to generate trust and build relationships with partners
  • Ability to respond to changing business needs across all areas of execution
  • A team-oriented mindset
  • Outstanding and effective interpersonal skills; along with strong communication skills both verbal and written
  • Ability to effectively tailor messaging based on the audience and subject matter
  • Results-oriented approach
Desired skills and experience:
  • 6+ years of channel experience in the technology or software sector working in an alliances or channel environment
  • Breadth of experience managing partnerships with consulting partners
  • Demonstrated history of delivering successful programs that result in measurable business value
  • Strong influencing skills; ability to align stakeholders
  • Adept with using Salesforce Sales Cloud
Accommodations

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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce .

Salesforce welcomes all.

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