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Vice President, Client Engagement

4 months ago

Haverhill, Massachusetts, United States Epsilon Full time
Job Description

We are seeking a seasoned Transformation Lead to join our Client Engagement organization. In this role, you will own and drive strategic programs advancing Epsilon's process improvement initiatives. You will work across all functions and many stakeholders to manage conflicting priorities and create alignment. You will be instrumental in integrating and streamlining various sales and client engagement process components as well as creating governance frameworks to ensure visibility, transparency, and efficiency across internal and client-facing functions with focus on profitable revenue growth and alignment to business strategy.

Key Responsibilities:
  1. Lead the envisioning, designing, and implementation of organizational transformation programs and initiatives.
  2. Collaborate with all functions across the organization, working hand-in-hand with key stakeholders to ensure alignment and manage potential conflicts.
  3. Develop and implement strategies to enhance visibility, transparency, and efficiency in various internal processes.
  4. Streamline the sales process, focusing on achieving desirable outcomes such as profitable revenue and alignment with the overall business strategy.
  5. Work closely with senior leadership to identify opportunities for transformation and lead change management efforts.
  6. Facilitate and drive performance management processes.
  7. Champion a positive change culture and foster innovation and continuous improvement within the organization.
  8. Monitor and report on the progress of transformation initiatives to relevant stakeholders.

Qualifications:
  1. Proven experience in a similar role in adtech and martech environment.
  2. Extensive experience in change management and organizational transformation.
  3. Exceptional stakeholder management and conflict resolution skills.
  4. Strong strategic thinking and problem-solving skills.
  5. Excellent communication, leadership, and project management skills.
  6. Ability to work effectively in a fast-paced, high-growth, and dynamic environment.
  7. Proficiency in project management software tools.

If you are a strategic thinker with a passion for change management and a knack for organizational transformation, we invite you to apply. This role is an excellent opportunity to make a significant impact on our organization's growth and efficiency.

Additional Information

About Epsilon

Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit .

When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:
  • Our Culture:
  • Life at Epsilon:
  • DE&I:
  • CSR:

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections , commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.

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