Senior Manager Sales Operations

1 month ago


Danvers, Massachusetts, United States WorldLink US Full time

TITLE: Senior Sales Operations Manager at Boston Imaging

POSITION TYPE: Full Time Position

LOCATED IN: Danvers, MA

About the role:

We are currently seeking a Senior Sales Operations Manager at Boston Imaging who will play a crucial role in providing essential administrative support to our field sales teams. This position, reporting to the Director of Sales Operations, collaborates closely with various sales leaders and teams, contributing to enhancing the overall efficiency and excellence of our sales function.

Role and Responsibilities:

  • Coordinate discount approval efforts and organize necessary documents for team sharing.
  • Identify process improvements and efficiency opportunities within the Sales Operations team.
  • Track and compile weekly reports from the sales team.
  • Utilize Excel, ERP, and analytical skills to deliver value-add reporting for better business insights.
  • Generate various reports to support Sales teams and Finance departments.
  • Resolve aged AR issues by proactive customer interactions.
  • Provide support regarding LC questions and necessary documentation for fund collection.
  • Mentor and train Sales Operations team members for professional development.
  • Create performance evaluation tools for team members.

Order Processing:

  • Ensure team adherence to order processing guidelines.
  • Review and confirm Purchase Orders promptly.
  • Enter orders accurately and maintain necessary records.
  • Collaborate with finance for invoicing and customer updates.

Sales & Marketing Support:

  • Prepare supervisor slides for meetings.
  • Communicate regularly with internal and external Sales & Marketing teams and Dealers.
  • Match Company resources with customer needs and prepare proposals accordingly.
  • Stay updated on market trends and sales strategies for effective forecasting.

Supply Chain / Inventory:

  • Supervise supply chain coordinators and ensure responsibilities are met.
  • Educate and mentor coordinators for enhanced skills.
  • Oversee inventory control and plan according to demands.
  • Regularly review and reconcile inventory counts.
  • Analyze aged inventory and manage demo inventory effectively.

Requirements/Qualifications:

  • BA/BS in Business Administration or related field.
  • Strong background in Sales Support, Supply Chain, and Inventory Management.
  • Proficient in CRM and Prospect Management Systems.
  • Excellent verbal and written communication skills with strong analytical abilities.
  • Advanced Excel and CRM experience required.
  • Proficiency in MS Office and tech-savvy in various platforms.


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