Sales Lead for Furniture
2 weeks ago
Job Overview - Furniture Sales Lead
Position Summary
The Furniture Sales Lead is primarily tasked with guiding the furniture sales team and enhancing overall sales performance within the furniture department. This role is pivotal in ensuring that merchandising, presentation, and recovery standards are upheld, while also focusing on achieving sales metrics. Collaborating closely with store management, the Furniture Sales Lead plays a key role in meeting both sales and operational objectives to elevate the store's overall performance.
- Oversee the operational success of the furniture department, ensuring effective sales processes, team training, customer service excellence, and adherence to merchandising standards.
- Provide clear guidance and coaching to team members on all facets of the sales process, including product knowledge, competitive analysis, and customer engagement.
- Deliver constructive feedback to store management regarding team performance and sales outcomes.
- Assist customers in navigating product options, making selections, and completing purchases, while promoting the third-party delivery service.
- Manage the price hold process, including conducting regular audits to ensure compliance.
- Maintain accurate inventory levels within the furniture department, conducting cycle counts to optimize sales and inventory turnover.
- Identify and address display needs proactively to ensure timely setup and adherence to merchandising standards.
- Continuously strive to enhance sales performance within the furniture department, ensuring that merchandising, presentation, and cleanliness standards are consistently met.
- Assume the Manager on Duty responsibilities as needed, providing leadership and direction to associates while ensuring that all store standards are upheld.
- Support overall store recovery efforts as required.
Qualifications
- High School Diploma, GED, or equivalent experience is required. Candidates must be at least 18 years old.
- A minimum of one year of retail sales experience is preferred.
- Proven skills in furniture merchandising and sales are advantageous.
- Exceptional customer service and communication abilities are essential.
- Physical capability to lift, carry, push, and pull a minimum of 50 pounds is required, along with the ability to perform various physical tasks throughout the store.
- Availability to work a flexible schedule of at least 30 hours per week, including evenings, weekends, and holidays is necessary.
- Basic proficiency in English literacy, mathematics, and computer skills is required.
We are committed to considering all qualified applicants for employment, including those with criminal histories, in accordance with applicable state and local laws.
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