Installation Project Manager

2 months ago


Minneapolis, Minnesota, United States Benco Dental Full time

Location: Minneapolis, MN

Project Manager at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you

What's in it for YOU?

  • Excellent Compensation Packages
  • Medical, Dental and Vision Benefits Effective on Day 1
  • 401k Package, Paid Time Off Program, and Profit Sharing
  • Associate Discounts and Community Giveback Programs
  • College Tuition Savings Program
  • Caring Family Culture Toward all Associates
  • Certified as a FORTUNE Great Place to Work
  • Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
  • Family owned for 90+ years

Position Summary

As a Project Manager, you will primarily focus on leading and overseeing installation projects to ensure their successful delivery, while also utilizing your technical expertise to provide support in the field. The Project Manager plays a pivotal role in managing projects from initiation to completion and ensuring they are delivered on time and within budget.

Do YOU Possess These Skills and Attributes?

  • Strong project management skills, with the ability to lead and oversee projects effectively.
  • Strong technical and mechanical aptitude.
  • Excellent problem-solving skills and attention to detail.
  • Exceptional communication and interpersonal abilities.
  • Ability to work independently and adapt to various working conditions.
  • Ability to read and understand construction documents.
  • Willingness to utilize technical skills to provide field service support.
  • Proficiency in project management tools and software.
  • Valid driver's license and willingness to travel to client sites.

Do These Responsibilities Interest YOU?

  • Lead and oversee projects, ensuring they are completed on time and within budget.
  • Develop and manage detailed project plans, including scope, schedule, and resource allocation.
  • Coordinate project teams, assign tasks, and monitor progress.
  • Manage project documentation, including plans, work hour budgets, and progress reports.
  • Organize and facilitate project review meetings, providing insights for improvement.
  • Effectively build/maintains a good working relationship with customers, resulting in high customer satisfaction levels.
  • Identify and mitigate project risks, adapting to changes as necessary to ensure project success.
  • Maintain accurate service records, reports, and recommendations.
  • Communicate professionally with clients to exceed their expectations.

Specific Responsibilities:

  • Ensure completion of all to do's, regardless of individual task ownership
  • Submit all site check, install, & install follow-up dispatch requests through Basecamp
  • When appropriate, review ES Quotes for order accuracy prior to ordering & all order acknowledgements
  • Keep the installation hours required for install to a minimum
  • Assist with completion of all regional inventories
  • Monitor equipment installation survey scores and comments
  • Lead the weekly equipment call
  • Assist the Field Service Manager with hiring, onboarding and training installers
  • Recruit help from other geographies for large installs
  • Request return manufacturer authorizations (RMA) from manufacturers
  • Add Installers, Project Coordinators, IT Software & Support and Digital Dentistry associates to Basecamps
  • Schedule install with the customer, contractor and IT provider
  • Work with Logistics department if there are any issues with 3PL or Equipment Handler Team

Who We Are: It's our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking "What does the customer want?"

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you

We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.

*This position is a field-based / territory-based / virtually- based / remote-based position that does not require consistently reporting to a physical Benco location.

Benco is enthusiastically committed to diversity. We are an Equal Opportunity and Affirmative Action Employer.
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