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Senior Credit and Collections Analyst

3 months ago

Plano, Texas, United States Optimum Media Full time

Introducing Optimum Media. Driven by the power of Optimum, Optimum Media is our innovative multiscreen advertising sales and media consultancy business servicing small to medium business as well as national, political, media & entertainment and agency clients across the United States.
Our team is comprised of Sales Executives, Software Engineers, Data Analysts, Ad Operations, Marketing Professionals, Product Managers and more.
If you are tech-savvy, data-driven, client focused, and solutions oriented this brand is for you
Job Summary
This position will be responsible for performing the daily Credit/Collections functions and provide guidance and mentorship to a team of Collectors. They will contact delinquent accounts for payment and prepare related reports. They will report directly to the Credit and Collections Manager.
Responsibilities

  • Maintain aging at an acceptable level in line with company objectives by following corporate credit policies.
  • Train/Mentor a team of credit & collections analysts.
  • Serving as a leader and subject matter expert on all accounts receivable, credit management and collection activities.
  • Monitor credit queue and review and approve orders timely.
  • Take the lead in collections of an assigned portfolio by contacting customers to ensure prompt payment of all invoices.
  • Updating management of past due accounts by providing specific updates for each customer over 120 days delinquent.
  • Maintain strong effective working relationships with Sales and Operations teams for timely resolution of billing issues that would result in not collecting payment.
  • Assist in projects and audits as needed.
  • Maintain accurate customer files, including relevant contacts/phones/addresses.
  • Process accounts with an outside collection agency, if needed.
  • Recommend action on delinquent accounts by analyzing payment practices of client.
  • Recommend credit limit adjustments by evaluating customer records, activity and payment history.
  • Account reconciliation, verify the accuracy of charges, the accuracy of cash application and correct account/statement errors.
  • Prepare special reports by collecting, analyzing and summarizing account information and trends.
  • Maintain customer confidence by keeping the information confidential.

Qualifications

  • At least five (5) years of experience working in credit and collections, with experience in B2B.
  • Team oriented, problem solver who takes ownership of their work.
  • Excellent verbal and written communication skills.
  • Personable & positive demeanor with the ability to interact professionally with all levels.
  • Other accounting duties may be assigned, based on business requirements.
  • Compliance programs/systems/software.
  • Organizational skills, with ability to manage competing priorities.
  • Strong computer skills including Microsoft Excel and Word.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Plano
Nearest Secondary Market: Dallas