Senior Implementation Manager

1 month ago

New York, New York, United States Alloy Full time

Alloy is where you belong

Alloy solves the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Banks and Fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.

Through our values: Be Bold, Get Scrappy, Collaborate, and Celebrate Our Differences, we are creating a workplace where you can grow, thrive, and belong. See how we've been continuously recognized and named one of Inc. Magazine's Best Workplaces, Forbes America's Best Startup Employers, Best Fintech to Work for by American Banker, year after year.

Check out our investors and read more about us here.

What you'll be doing

As the Senior Implementation Manager you'll lead multiple concurrent implementations for our customers while acting in a hybrid role of project manager and technical/business consultant. Connecting with key stakeholders, you will design and execute the implementation as prospects transition into customers, all the while seeking to understand and meet the customer's needs.

As the Senior Implementation Manager, you'll:

  • Lead the implementation effort for customers by providing strategic insight and direction based on client goals and product capabilities
  • Understand our application end to end and collaborate with Sales, Solution Architects, Customer Success, and Product Managers to identify and communicate technical services and solutions
  • Collaborate with Solution Architects to lead project design sessions and provide guidance and best practices on configuration options to meet customer needs
  • Communicate clearly and effectively across all levels of client and internal teams
  • Obtain customer feedback and partner with product and engineering teams to identify and prioritize new feature requests and integration opportunities
  • Ensure all configurations, integrations, and customizations are fully tested and ready for deployment
  • Own any problems you discover along with the solution to these problems
  • Maintain project timelines - setting and balancing expectations - identifying risks to timeline throughout and mitigating with customers or internal teams when necessary
  • Optimize the implementation process - including the use of new tools to enable the process to move more efficiently

Who we're looking for

Alloy is looking for a results-driven individual passionate about innovative technologies in financial services. You don't need to code but are familiar with systems integrations and web technologies (i.e API, Postman, etc).

  • You have 5+ years experience as an Implementation Manager, Delivery Manager, or Client Onboarding Manager for a B2B SaaS platform with a focus on Enterprise clients
  • You are passionate about providing exceptional implementation experiences to your clients by understanding and delivering on their objectives using your consultative skills
  • You are experienced in driving the basics of a good project management plan—from risk management to communication strategies
  • You demonstrate a drive and ability to achieve goals in a fast-paced, deadline-driven environment and are highly adept at balancing and running multiple priorities
  • You have outstanding interpersonal skills, both verbally and via email. You should have a knack for explaining complex concepts in a straightforward, clear manner

We're a lean team, so your impact will be felt immediately. If this all sounds like a good fit for you, why not join us?

At Alloy, we strive to attract and retain talent with a total rewards program that is competitive with other organizations of our size and stage. We are committed to ensuring each new team member has what they need to be successful in their role with a balanced range of compensation, equity, perks, and benefits. We actively share our philosophy with employees, to foster openness and clarity. Finally, we work to administer our philosophy and drive consistency to promote equity and monitor the fairness of outcomes.

The following range is based on the scoped level within the organization and only for highly targeted geographies: $140K-160K + variable compensation

Benefits and Perks

  • Unlimited PTO and flexible work policy
  • Employee stock options
  • Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
  • 401k with 100% match up to 4% of annual employee compensation
  • Eligible new parents receive 16 weeks of paid parental leave
  • Home office stipend for new employees
  • Learning & Development annual stipend
  • Well-being benefits include access to OneMedical, Headspace, and more

How to Apply

Apply right here. You've found the application

Alloy is proud to be an equal-opportunity workplace and employer. We're committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. We are committed to an inclusive interview experience and provide reasonable accommodations to applicants with visible and invisible disabilities. We encourage applicants to share needed accommodations with their recruiter.

  • Senior Blue Yonder Implementation Manager

    5 days ago

    New York, New York, United States Pros2Plan LLC, a Spinnaker SCA Subsidiary Full time

    Job OverviewPros2Plan, LLC, a Spinnaker SCA Subsidiary, is seeking a Senior Blue Yonder Implementation Manager to oversee critical project initiatives.Location: RemoteEmployment Type: Full TimeCompensation: Competitive and negotiableRole Summary:The Senior Project Manager serves as a key advisor to client leadership for designated accounts. This individual...

  • Senior Implementation Specialist

    4 weeks ago

    New York, New York, United States Pontera Full time

    Pontera is a fintech company on a mission to help people retire better. Our software platform enables retirement savers to get the help they need managing their 401(k) and other retirement plan accounts as part of a personalized strategy by their trusted financial advisor. Pontera is used by financial advisors across the nation– from SMB to Fortune 500 RIA...

  • Program Manager

    1 day ago

    New York, New York, United States Rose International Full time

    Job SummaryRose International is seeking a highly skilled Program Execution Project Manager to join our team. As a key member of our organization, you will be responsible for driving solutions in a complex organization, leading and managing multiple competing priorities, and thinking critically to creatively problem solve.Key ResponsibilitiesDrive, design,...

  • Senior Implementation Lead

    6 days ago

    New York, New York, United States C4 Technical Services Full time

    Senior Implementation Lead - Blue Yonder Sequencing SolutionsLocation:Remote Assume the leadership role for the implementation of Blue Yonder Sequencing solutions Supervise the design of processes and solutions, offering best practices for Blue Yonder sequencing implementations Serve as the primary solution architect for Blue Yonder sequencing designs during...

  • Manager, Implementation Engineering

    3 weeks ago

    New York, New York, United States Kustomer Full time

    About KustomerKustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and...

  • Administrative Assistant

    4 weeks ago

    New York, New York, United States Aware Manager Full time

    Aware Manager Aware Manager New York, NY New York, NY Full-time Full-time Up to $50.51 an hour Up to $50.51 an hour 6 days ago 6 days ago 6 days ago Administrative Assistant We is a dynamic company seeking an organized Administrative Assistant to support daily office operations.Responsibilities:Answer and direct calls and emails.Schedule meetings and manage...

  • Senior Housing Operations Manager

    11 hours ago

    New York, New York, United States WEST SIDE FEDERATION FOR SENIOR AND SUPPORTIVE HOUSING, INC. Full time

    Job OverviewPosition Title: Property ManagerOrganization Overview:The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is dedicated to providing secure and affordable housing solutions with supportive services aimed at enhancing the dignity and independence of our residents. We manage a significant portfolio of housing units, primarily...

  • Client Implementation Consultant

    6 days ago

    New York, New York, United States Obligo Full time

    About Obligo Obligo is dedicated to transforming the rental experience of tomorrow, fostering trust between tenants and property owners through innovative financial technology. Renters benefit from immediate qualification and deposit-free living, while property managers enhance their operations and attract more renters. Client Implementation Consultant We...

  • Care Management Supervisor

    6 days ago

    New York, New York, United States Sunrise Senior Living Full time

    Overview: The Care Management Supervisor plays a crucial role in ensuring the delivery of exceptional care and services by effectively managing medication and treatment protocols in a structured and secure manner. Key Responsibilities: Administer medications and treatments while maintaining accurate documentation of all procedures.Provide compassionate...

  • Senior FAW Implementation Specialist

    9 hours ago

    New York, New York, United States ACCELALPHA INC Full time

    Accelalpha - FAW LeadAbout AccelalphaAccelalpha is a dynamic consultancy specializing in Oracle Cloud Solutions for clients worldwide. Despite recent challenges, we have maintained robust growth, ensuring stability for both our employees and clients. We are proud to be recognized as a Great Place to Work and a top Fortune 100 workplace, emphasizing a culture...

  • Platform Implementation Specialist

    2 months ago

    New York, New York, United States iCapital Network Full time

    iCapital is powering the world's alternative investment marketplace.Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients.iCapital services approximately $180 billion in global client assets...

  • Senior Solutions Manager

    6 days ago

    New York, New York, United States Genpact Full time

    Join Our Team as a Senior Solutions ManagerAt Genpact, we embrace a startup mentality with over 120,000 inquisitive and bold minds. We collaborate with some of the world's leading brands, transforming challenges into opportunities while enjoying the journey. Are you ready to be part of this transformation?Your RoleAs a Senior Solutions Manager, you will be...

  • Senior Audit Manager

    6 days ago

    New York, New York, United States Tech Brains Solutions, Inc. Full time

    Job OverviewPosition: Senior Audit Manager - Global Markets Trade OversightLocation: RemoteCompensation: Competitive SalaryRole Summary:The Senior Audit Manager is tasked with executing comprehensive audit evaluations within complex operational frameworks for various Lines of Business (LOBs). This role emphasizes the independent formulation and...

  • VP| Regulatory Implementation Legal

    4 weeks ago

    New York, New York, United States Barclays Full time

    VP - Regulatory Implementation Legal New YorkAs a Barclays Vice President - Regulatory Implementation Legal, get this exciting opportunity to be part of the legal team.Your responsibilities include overseeing Barclays' response to new regulations affecting the firm, managing risk and challenges, and identifying opportunities arising from regulatory...

  • Senior Manager, Wholesale

    1 month ago

    New York, New York, United States Club Monaco Full time

    Club Monaco is an international men's and women's lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.Senior...

  • Senior Project Manager

    1 day ago

    New York, New York, United States Pinnacle Group, Inc. Full time

    Job Title: Senior Project ManagerLocation: NYC, NYPay: $60 Hourly on W2Key Responsibilities:• Lead a workstream and drive initiatives to completion effectively• Gain consensus among project team and stakeholders• Analyze large datasets and drive business growth• Develop and implement strategic plans to achieve business objectives• Collaborate with...

  • Senior Property Management Executive

    9 hours ago

    New York, New York, United States Next Level Talent Full time

    About the RoleWe are seeking a highly experienced and skilled Senior Property Management Executive to join our leadership team at Next Level Talent. As a key member of our organization, you will be responsible for overseeing Property Management operations, compliance, capital planning, and asset management.Key ResponsibilitiesLead a large team of property...

  • Senior Project Manager

    5 days ago

    New York, New York, United States Russell Tobin & Associates Full time

    What are we seeking in our Senior Project Manager? Our client, a global organization, is in search of a Senior Project Manager.Location: 100% RemoteContract Duration: 5+ Months with potential extensions.Compensation: $55 - $65 per hour based on experience.Key Responsibilities:Oversees one or more non-technical projects while adhering to the constraints of...

  • Senior Property Manager

    1 day ago

    New York, New York, United States Next Level Talent Full time

    About the RoleWe are seeking a highly experienced and skilled Executive Director of Property Operations to join our leadership team at Next Level Talent. As a key member of our organization, you will be responsible for overseeing the day-to-day operations of our property management team, ensuring compliance with all relevant regulations and laws, and...

  • Senior Consultant

    3 minutes ago

    New York, New York, United States State Street Corporation Full time

    About the RoleWe are seeking experienced Senior Consultants to lead the implementation of our Investment Management Solutions. As a Senior Consultant, you will define client requirements, configure our application, provide training, test workflows, and troubleshoot issues to ensure a successful implementation for the client.Key ResponsibilitiesLead or...