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Executive Lounge Attendant
2 months ago
Shift Pattern: Full Availability is required for this position.
Pay Range: $ $37.95 / hour
As an Executive Lounge Attendant, you would be responsible for preparing and replenishing food and beverage service in the Executive Lounge in the hotel's continuing effort to deliver outstanding guest service and to maximize profitability.
You will comfort executive guests throughout their stay at the hotel by responding efficiently to their inquiries and offering advice and information as requested. A Lounge Agent contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:
Welcome executive Guests on arrival and assist them during their stay dealing efficiently with inquiries and any complaints.Ensure that all Guest supplies and amenities are offered and replenished to the required standards.
Walk the lounge carefully in order to clear dirty dishes and glasses from the tables; carry dirty dishes and glasses them to the kitchen to be rinsed and placed in the dishwasher. Operate the dishwasher, remove, and dry clean service ware and put them in their proper place.
Sweep, mop, clean and maintain the Executive Floor kitchen, bar area, lounge and bathroom throughout the shift.
Maintain the cleanliness of the lounge at all times.
Polish and dust furniture in the Executive Lounge on a daily basis.
Maintain established linen, equipment and service ware par levels in the kitchen and lounge.
Set up food & beverage for transport into the Lounge area.
#LI-LG1 RequirementsWhat are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day, and our amazing Team Members are at the heart of it all
What are the benefits of working for Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:Go Hilton travel program: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
Mental health resources including free counselling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement
*This information is a highlight of the major benefits offered. Wages, retirement, and paid time off benefits are specific to your location and position.
Source: Hospitality Online
