Sky Lounge Attendant

2 weeks ago


New York, New York, United States Arlo NoMad Full time

Arlo NoMad, a unique independent lifestyle hotel, is on the lookout for an enthusiastic Host to enhance their guest services team. The Host is vital in crafting a delightful guest journey, serving as the initial and final interaction point for visitors. This position calls for an individual who embodies courtesy, integrity, and the ability to inspire their colleagues to deliver outstanding service consistently.

Key Responsibilities:
  • Engage with guests respectfully during all encounters
  • Exhibit honesty and transparency in all dealings
  • Encourage team members to maintain high service standards
  • Foster strong connections with both internal and external stakeholders
Core Duties:
  • Warmly welcome and greet all visitors
  • Possess comprehensive knowledge about the hotel and surrounding area
  • Identify and acknowledge regular and VIP guests
  • Ensure a smooth and memorable guest experience
  • Maintain a professional appearance and a positive demeanor
  • Assist guests with check-in and seating arrangements
  • Address guest concerns and escalate issues when necessary
  • Become proficient in the reservations system and complete opening and closing procedures
  • Communicate effectively with fellow staff and management
  • Manage reservations, phone inquiries, and guest requests
Qualifications:
  • 1-2 years of relevant experience in hospitality
  • Familiarity with reservation systems such as Open Table

Working at Arlo NoMad as a Host provides the chance to be part of a vibrant team committed to delivering unforgettable experiences for guests. The hourly compensation for this role is $22.00.



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