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Director IS Business Services

4 months ago

Fort Worth, Texas, United States TTI, Inc. Full time

TTI, Inc. is looking for a Director of IS Business Services at our Corporate office in Northwest Fort Worth, TX.

The Director of IS Business Services manages the administrative services within the IS department. This position is responsible for the administration, reporting and document retention of all IS contracts, purchases and licenses. Assures IS department is compliant with all executed agreements. Assists with development and maintenance of internal IS policies and procedures using ITIL best practices. Audits to ensure IT department is following established policies and procedures.

Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical, and discrete components. Celebrating more than 50 years, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia Join a winning team in a growing global organization

ACCOUNTABILITIES

  • Assists or leads in the preparation, negotiation, review and approval of IS contracts.
  • Oversees IS procurement, billing and reconciliation.
  • Utilize ITSM methods to maintain, improve, integrate, measure, and report on operational processes & performance.
  • Strategically develops and manages vendor relationships to ensure value, leverage and standardization.
  • Manages all software and hardware license renewals and ensures compliance.
  • Manages external software audits.
  • Develops and manages policies and procedures for IS governance.
  • Responsible for IS document control and management.
  • Regularly leads in the development, enhancement and support of administration processes and procedures.
  • Maintains all procurement and contract related documents in approved tool.
  • Assist in preparation of annual budget by preparing budgetary numbers for ongoing maintenance and support commitments.
  • Motivate, lead and manage teams to achieve fullest potential by establishing mutually satisfactory goals, providing necessary training, and by receiving regular feedback that is consistent with the company's performance appraisal process.
  • Administer performance appraisals for staff by measuring, evaluating performance and quality of tasks performed throughout the year

EDUCATION & EXPERIENCE

  • A Bachelor's Degree in computer science, business administration, finance or legal preferred; seven to ten years related experience required; or equivalent combination of education and experience.
  • Five years management experience required.

SKILLS & CERTIFICATIONS

  • Ability to make independent judgment and exercise critical thinking skills
  • Must be self-motivated, able to work independently with minimal supervision
  • Demonstrate strong attention to detail in reviewing documents for quality
  • Strong customer service, oral and written communication skills
  • Ability to interact effectively at all levels
  • Excellent team building skills for mentoring, developing and growing talent
  • Strong organizational skills
  • Ability to set and track goals

PHYSICAL REQUIREMENTS

  • Must have the ability to remain in a stationary position for extended periods of time.
  • Exhibit manual dexterity to dial a telephone, to enter data into a computer terminal; to perceive and read a computer screen and printed material with or without vision aids.
  • Detect and understand speech at normal levels and on the telephone; converse in audible tones so that others may understand clearly in person and on the telephone; ability to understand and follow oral and written instructions.

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at anytime at its sole discretion based on business needs. Any part of this job description is subject to possible modification to reasonably accommodate individuals with disabilities.

Please note that we do not offer relocation assistance for this position. Candidates must be local or willing to relocate at their own expense.

Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered.

What we offer our team members:

  • A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision, 401(k)/Roth plan with matching, and Healthcare Savings Accounts.
  • Educational Assistance (Tuition Reimbursement).
  • Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
  • A strong focus on giving back to our communities through philanthropic opportunities.

Want to learn more? Visit us at

TTI, Inc. is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, sex (including pregnancy), sexual orientation, gender identity, age, national origin, religion, physical or mental disability, veterans' status, genetic information, or any other characteristic protected by law.



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

TTI is an Equal Opportunity Employer – Minorities/Females/Protected Veterans/Disabled