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Business Growth Coordinator

2 months ago

Fort Worth, Texas, United States ACH Child and Family Services Full time
Job Overview

Position Summary:

The Business Growth Coordinator will be instrumental in enhancing the ACH Training for Excellence initiative. This role focuses on understanding client requirements, designing customized training solutions, and executing strategies to broaden the organization's external training offerings. By actively engaging with the community and prospective clients, the coordinator will foster and maintain enduring business relationships to promote growth while ensuring client satisfaction.

Qualifications:

Education: A Bachelor’s degree in social services, business, education, training and development, or a related discipline is required. A Master’s degree is preferred. A specialization in digital marketing or social media is beneficial. Relevant experience may be considered in lieu of formal education, subject to Human Resources approval.

Experience: A minimum of three years in business development, sales, or a related area is essential. Experience in market research and analysis is necessary. A proven history of leveraging social media platforms (LinkedIn, Twitter, Facebook, Instagram, etc.) to generate leads, engage clients, and drive business expansion is required. Familiarity with social media management tools is preferred. Proficiency in using Zoom and Microsoft Teams is mandatory. Strong skills in Microsoft Office, particularly Excel, are required. Knowledge of learning management systems is advantageous. Familiarity with CRM software and other relevant tools is preferred.

Skills: A solid understanding of sales methodologies and strategies is crucial. Knowledge of market research tools and the ability to identify new business opportunities, industry trends, and potential threats is essential. Exceptional communication and interpersonal skills are necessary for building and maintaining client relationships. Familiarity with the social service sector and its market segments is important.

Working Environment:

This role involves extensive computer usage, administrative tasks in a collaborative office setting, attendance at public events, and may require some evening and weekend work. The ability to lift files and office supplies up to 25 pounds is necessary. Additionally, the position may require prolonged periods of standing.

Confidentiality:

Maintaining confidentiality and adhering to policies regarding personnel and client records is essential.

Key Responsibilities:

Community Engagement and Business Development:

  • Engage proactively with the community to establish new client relationships.
  • Identify, nurture, solicit, and manage potential clients through tailored action plans.
  • Oversee a portfolio of prospects with defined annual goals for outreach and sales.
  • Address client concerns, ensure satisfaction, and serve as a liaison between clients and the organization.
  • Support communications and marketing efforts, including digital newsletters that highlight new training offerings and promote existing resources.
  • Proactively seek and match clients to training opportunities through organized solicitations and informational meetings.
  • Generate high-quality leads through networking, outreach, and participation in relevant meetings and events.

Strategic Business Development:

  • Conduct assessments and research community needs as required.
  • Assist the Training Director in developing pricing strategies to ensure competitive and effective pricing for training programs.
  • Support the implementation of the ACH Training for Excellence business strategy.
  • Network and maintain a contact calendar to enhance business and community relations.
  • Consistently achieve or surpass sales targets and quotas established by the organization.
  • Perform comprehensive market research and analysis to uncover new business opportunities, market trends, and competitor activities.
  • Provide regular reports and insights on sales performance, market trends, and client feedback to guide strategic decision-making.