Current jobs related to Service Design Manager - Plano, Texas - Peloton

  • Design Assistant Manager

    3 weeks ago

    Plano, Texas, United States Placement By Design Full time

    Job SummaryThe Assistant Project Manager will be responsible for reviewing construction and/or architectural documents for new or existing projects. This role will also involve the following key responsibilities:Design DevelopmentPrepare and develop layouts and architectural drawings according to client requests.Coordinate drawings of the Draftsperson...

  • Architectural Designer

    3 weeks ago

    Plano, Texas, United States Placement By Design Full time

    Our client, Placement By Design, is seeking a highly skilled Design Architect to lead the design process of K-12 Education projects from preliminary planning through design development. The ideal candidate should be well-versed in all phases of design, including bond planning, master planning, programming, schematic design, design development, construction...

  • Design Manager

    5 days ago

    Plano, Texas, United States Noble 33 Full time

    Job Title: Design ManagerNoble 33 is a national restaurant group dedicated to delivering exceptional dining experiences through innovative design and operational excellence. We are seeking a highly skilled Design Manager to play a pivotal role in shaping and maintaining the visual and operational identity of our global restaurant group.Key...

  • Automotive Service Manager

    2 weeks ago

    Plano, Texas, United States Sun Auto Tire and Service Full time

    Job Summary:The Automotive Service Manager is a key member of our team at Sun Auto Tire and Service, responsible for delivering exceptional customer service and driving sales growth. As a seasoned professional in the automotive industry, you will be responsible for managing, selling, and promoting all products and services offered by our company.Key...

  • Junior Architect Assistant Manager

    3 weeks ago

    Plano, Texas, United States Placement By Design Full time

    The ideal candidate will be responsible for reviewing construction and/or architectural documents for new or existing projects. Key responsibilities include:Key ResponsibilitiesPrepare and develop layouts and architectural drawings according to client requests.Coordinate drawings of the Draftsperson according to project specifications.Utilize AutoCAD and...

  • Customer Service Representative

    4 weeks ago

    Plano, Texas, United States SAS SECURITY ALARM SERVICE Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Receptionist/Front Desk professional at SAS Security Alarm Service. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.Key...

  • Customer Service Representative

    4 weeks ago

    Plano, Texas, United States SAS SECURITY ALARM SERVICE Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Receptionist/Front Desk professional at SAS Security Alarm Service. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.Key...

  • Senior Design Manager, Data Centers

    2 weeks ago

    Plano, Texas, United States Exyte Central Europe GmbH Full time

    {"h2": "Senior Design Manager, Data Centers Role Overview"} As a Senior Design Manager, Data Centers at Exyte Central Europe GmbH, you will lead the project design team to produce Data Center design deliverables and support construction in accordance with the contract. Your expertise will be essential in ensuring the overall project design and production...

  • Senior Design Manager, Data Centers

    2 weeks ago

    Plano, Texas, United States Exyte Central Europe GmbH Full time

    {"h2": "Senior Design Manager, Data Centers: A Key Role in Exyte's Success", "p": "At Exyte Central Europe GmbH, we are committed to delivering engineering excellence for the high-tech markets of the future. As a Senior Design Manager, Data Centers, you will play a crucial role in leading our project design teams to produce high-quality Data Center design...

  • Change Management Specialist

    3 weeks ago

    Plano, Texas, United States Johnson Service Group Full time

    About the RoleJohnson Service Group is seeking a skilled Change Management Partner to join our team. As a key member of our organization, you will play a crucial role in supporting business transformation initiatives.Key ResponsibilitiesDevelop and implement change management plans to ensure seamless transitions and minimal disruption to business...

  • Home Remodeling Sales Professional

    3 weeks ago

    Plano, Texas, United States Luxe Design Center Full time

    About the RoleThe Sales Representative plays a crucial role in achieving maximum sales profitability, growth, and sales metrics within an assigned territory and/or market segment by effectively selling the company's products and/or related services.Key ResponsibilitiesPromote and Sell Products and Services: Establish and maintain business relationships with...

  • Instructional Designer

    1 day ago

    Plano, Texas, United States Tyler Technologies Full time

    Job Title: Instructional DesignerJob Summary:We are seeking an experienced Instructional Designer to join our team at Tyler Technologies. The successful candidate will be responsible for designing and developing high-quality educational content for our digital government services.Key Responsibilities:Design and develop interactive learning experiences for...

  • Home Remodeling Sales Specialist

    4 weeks ago

    Plano, Texas, United States Luxe Design Center Full time

    About Luxe Design Center: Through the creative visualization of our architects, designers, builders, and owners, we combine an array of elements in flooring, kitchen, bath, and tile design to bring you beauty, sustainability, and quality design solutions that will stand the test of time for years to come. Purpose of the Position: The Sales Specialist...

  • Service Management Developer

    2 weeks ago

    Plano, Texas, United States DISH Full time

    Job Summary DISH, an EchoStar Company, is seeking a skilled Service Management Developer to join our Technology team. As a Service Management Developer, you will play a vital role in connecting consumers with the products and platforms of tomorrow.Key Responsibilities:Develop solutions using ServiceNow as the frameworkUnderstand the system scope and...

  • Service Management Developer

    7 days ago

    Plano, Texas, United States DISH Full time

    Job SummaryDISH is seeking a highly skilled Service Management Developer to join our Technology team. As a Service Management Developer, you will be responsible for developing solutions using ServiceNow as the framework, understanding the system scope and objectives, and following detailed specifications for application builds.Key ResponsibilitiesDeveloping...

  • Residential Remodeling Sales Consultant

    3 weeks ago

    Plano, Texas, United States Luxe Design Center Full time

    POSITION OBJECTIVE: The Sales Consultant is responsible for maximizing sales profitability, growth, and achieving sales targets within a designated territory and/or market segment by effectively marketing the company's offerings and related services. This role involves establishing contact and securing new business accounts/customers.KEY...

  • Design Engineer

    18 hours ago

    Plano, Texas, United States KELLER - North America Full time

    Job Title: Geo-structural or Structural Design EngineerKeller, a leading geotechnical specialty design build contractor in North America, is seeking a skilled Geo-structural or Structural Design Engineer to join our team in Dallas, TX.Responsibilities:Conduct engineering analyses and designs for design-build services in ground improvement geotechnical and...

  • Service Management Developer

    3 weeks ago

    Plano, Texas, United States DISH Full time

    About DISHDISH, an EchoStar Company, has been revolutionizing the future of connectivity for over 40 years. Our business scope encompasses satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart Network.Our brands include EchoStar,...

  • Geotechnical Design Engineer

    3 weeks ago

    Plano, Texas, United States KELLER - North America Full time

    About Keller - North AmericaKeller is a leading geotechnical specialty design build contractor in North America, with a strong presence throughout the United States and abroad.Job SummaryWe are seeking a highly skilled Geo-structural or Structural Design Engineer to join our team in Dallas, TX. As a key member of our design team, you will be responsible for...

  • Client Success Manager for Managed Services

    4 weeks ago

    Plano, Texas, United States Kimberlite Full time

    Customer Success Manager Role at KimberliteAre you a seasoned Customer Success Manager with a commitment to fostering robust client relationships and ensuring customer satisfaction? Kimberlite is in search of a skilled professional with over 4 years of expertise in NetSuite implementations, managed services, and client support. If you possess a strong...

Service Design Manager

4 months ago

Plano, Texas, United States Peloton Full time

ABOUT THE ROLE

As a Service Design Manager, Global Member Support Experience, you will lead mid-to-high priority initiatives for our growing support team to ensure a seamless and elevated Member Experience. You will serve as a liaison between Member Support and cross-departmental partners to design processes and work flows to enhance the Member experience. The Global Member Support Experience team is focused on ensuring that Global Member Support is operationally ready for new products, promotions, and services – and our team serves as the voice of Member Support within cross-functional meetings. The ideal candidate will be an innovative, solution-oriented, self-starter with a proven ability to implement high-level, cross-functional initiatives. This person should have a strong business eye, excel at project management and thrive at implementing projects from inception to completion.

YOUR DAILY IMPACT AT PELOTON

  • Partner with MS leaders and Peloton cross-functional teams to develop the scope for Member Support deliverables, resources, work plan, and timing for new initiative implementation within an initiative; provide status updates and document project notes for the initiative(s) you lead
  • Improve process, procedures, and associate workflows to create intentional and delightful interactions with our Member Support team ensuring standard work and scalability
  • Analyze, evaluate, and propose solutions to mitigate project risks and produce update reports for stakeholders
  • Collaborate with Operations, Sales, Engineering and other cross-functional partners to assess processes are contributing to increasing Member satisfaction and Quality through regular review of Member Support metrics, including CSAT
  • Assess project strength, identify areas for improvement or initiatives needed within a project , and implement solutions
  • Implement new projects to support the strategic direction of the organization and assess projects in progress to ensure goals are achieved; Provide status updates and document project notes for the projects(s) your working on
  • Partner with Content and the Learning and Knowledge Management team to develop necessary resources and training materials to support initiatives
  • Work with other Service Design team members to identify risks and opportunities across multiple projects within the department
  • Mentor teammates by sharing best practices amongst the team

YOU BRING TO PELOTON

  • 5+ years of experience with process design, quality assurance, management consulting, corporate strategy or business operations in a customer service role
  • Experience working on initiatives with multiple work streams and diverse stakeholder teams
  • Skilled at operating effectively in a rapidly changing, problem-solving oriented environment that requires analytic and qualitative skills
  • Strong communication and presentation skills with a diverse set of business and technical stakeholders
  • Bias for action to move quickly and take ownership of initiatives through completion
  • Self-awareness and openness to feedback from all levels of the organization
  • Risk management, standards and policies formulation experience preferred

#LI-EV1


ABOUT PELOTON:

Peloton (NASDAQ: PTON), provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together immersive classes, cutting-edge technology and hardware, and the Peloton App with multiple tiers to personalize the Peloton experience [with or without equipment]. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit

At Peloton, we motivate the world to live better. "Together We Go Far" means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email:

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an email address.

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.