Customer Service Representative

1 week ago


Plano, Texas, United States SAS SECURITY ALARM SERVICE Full time
Job Summary

We are seeking a highly skilled and detail-oriented individual to join our team as a Receptionist/Front Desk professional at SAS Security Alarm Service. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.

Key Responsibilities
  • Customer Service: Greet and welcome visitors in a professional manner, answer and direct phone calls using proper phone etiquette, and provide excellent customer service to all clients and visitors.
  • Administrative Support: Utilize Microsoft Excel for data entry and basic spreadsheet tasks, provide administrative support to team members, and perform general clerical duties such as filing and organizing documents.
  • Organizational Skills: Utilize organizational skills to manage appointments and schedules effectively, and collaborate with team members to ensure smooth office operations.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Prior office experience, including data entry and calendar management, is preferred.
  • Skills: Proficiency in Microsoft Office applications, particularly Outlook and Excel, is essential. Strong communication skills, a professional demeanor, and the ability to handle multiple tasks efficiently are also required.
About Us

SAS Security Alarm Service is a small, family-owned business located in Plano, TX. We provide consulting, design, installation, inspection, servicing, and monitoring for fire, security, video surveillance, and access control systems.



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