Service Management Developer
7 days ago
DISH is seeking a highly skilled Service Management Developer to join our Technology team. As a Service Management Developer, you will be responsible for developing solutions using ServiceNow as the framework, understanding the system scope and objectives, and following detailed specifications for application builds.
Key Responsibilities- Developing solutions using ServiceNow as the framework
- Understanding the system scope and objectives
- Following detailed specifications for application builds
- Participating in grooming and US creation, implementing User Stories
- Responsible for coding, testing, debugging, and creating technical documentation
- Technical knowledge and responsibility of all phases of applications systems analysis and programming
- Understanding the business value or function for which the application is designed
- Instructing, directing, and checking the work of other technical team members
- Experience with programming languages and databases, including J2EE, Scripting, JSON, SQL
- Experience building scoped applications
- Experience in Integration to other applications
- 1+ years of development experience in the ServiceNow platform (in Rome or newer versions)
- Experience in creating workflows in Flow Designer for catalog items and automation efforts
- Working knowledge of TSM & FSM modules
- Experience in Portal development
- Understanding of REST APIs and credential management
- Strong understanding of ServiceNow platform components, including Service Catalog, Incident Management, Problem Management, and Change Management
- Experience with ServiceNow development tools, such as Workflow Editor, UI Policy, Business Rules, and Client Scripts
- Knowledge of ServiceNow APIs and integration methods (REST, SOAP, JSON)
- Ability to translate business requirements into technical solutions and effectively communicate with stakeholders at different levels
- Strong analytical and problem-solving skills with a keen attention to detail
- Ability to work both independently and collaboratively in a team environment
- Participate in the full software development lifecycle, including design, development, testing, and deployment
- Create and maintain technical documentation, including specifications, system design documents, and test plans
- Integration experience (SOAP, REST, and JSON as well as JDBC and file imports)
- Experience integrating ServiceNow with an API-led Integration Platform
- Administration of a ServiceNow instance, including the management of users, groups, and roles, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items
- Orchestration and Discovery experience is a plus
- Experience with rebuilding and refactoring legacy applications in ServiceNow a plus
- Experience conducting ServiceNow instance upgrades
- ServiceNow Developer Certification is preferred
We offer a competitive salary range of $72,400.00/Year - $118,900.00/Year, as well as versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.
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