Customer Service Representative

1 month ago


Bonita Springs, Florida, United States Lee Health Full time

Location:Bonita Health Center -3501 Health Center BlvdSuite 1119Bonita Springs FL 34135

Department: LPG Urology

Work Type: Full Time

Shift: Shift 1/7:30:00 AM to 5:30:00 AM

Minimum to Midpoint Pay Rate:$ $18.75 / hour

SummaryAt Lee Health, We value YOU.
  • Having a career with Lee Health offers a caring workplace culture, great coworkers, exceptional benefits package (including up to 5% retirement match and college tuition reimbursement after a year with Lee), career growth, work/life balance, and a market competitive salary.
  • Monday to Friday schedule with 5, 8 hour shifts which will range between hours of 7:30:00 AM to 5:30:00 AM

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

RequirementsEducational RequirementsDegree/Diploma ObtainedProgram of StudyRequired/
Preferred
and/orHigh School Diploma or EquivalentRequiredExperience RequirementsMinimum Years RequiredArea of ExperienceRequired/
Preferred
and/orLess than 1 YearClerical/AdministrativeRequiredandInsurancePreferredorCustomer ServicePreferredAdditional Requirements

1-2 years prior experience required for Lee Health Solutions.

State of Florida Licensure RequirementsLicensesRequired/
Preferred
and/orNot RequiredCertifications/Registration RequirementsCertificates/RegistrationsRequired/
Preferred
and/orAdditional Requirements

Basic Life Support (BLS) may be required at some locations within 90 days of hire.

US:FL:Bonita Springs



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