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Network Performance Engineer

2 months ago

Troy, Michigan, United States Verizon Full time
When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you'll be doing...

Customers expect our networks to perform at a high level all the time. That's where you come in. You will investigate, evaluate and resolve network and data performance issues to ensure efficient and reliable service for our customers. The work you'll be doing will directly impact customer satisfaction and help keep us ahead of the competition.

Coordinating installation, testing and troubleshooting on voice and data network platforms and transmission facilities (dark and lit fiber services, Gigabit Ethernet Services, OCn, T3, T1, and DSO).
Assisting with maintaining system applications using traffic and capacity monitoring tools to track errors and keep network performing optimally.
Monitoring building automated systems to maintain operation of network equipment such as AC/DC power systems and HVAC systems.
Maintaining secure operating environment to ensure vendor safety and network integrity.
Updating daily logs with site-specific information to track and maintain network changes.
Composing reports for system documentation to maintain environmental compliance and safety standards.

Physical requirements of the job may include, but are not limited to: climbing stairs and ladders, working from elevated areas, lifting and carrying objects weighing up to approximately 40 pounds, pushing, pulling, grasping, twisting/bending, and crawling, squatting, or kneeling in small spaces.
What we're looking for...

You're tech savvy, and well-versed in all things telecommunications. Working independently is as comfortable for you as being part of a team. No stranger to a fast-paced environment, you manage multiple assignments, and competing priorities while staying focused on important deadlines. As a strong communicator, you can quickly build relationship with a diverse range of people and explain complex technical issues in a way that everyone can understand.

You'll need to have:

Associate's degree or two or more years of work experience.
Three or more years of relevant work experience.
Ability to perform physical requirements of the job, with or without a reasonable accommodation.
Willingness to travel up to approximately 25% of the time.
Willingness to work on a 24x7 on-call rotation and work on a rotational night shift.

Even better if you have one or more of the following:
A technical degree in Electronics, Electronics Engineering, or Telecommunications.
Bachelor's degree.
CCNA or JNCIA Certification.
General knowledge in the use of electronic test equipment.
General knowledge of transmission facilities (dark and lit fiber services, Ethernet, OCn, T3, T1, and DSO).
General knowledge and understanding of routing protocols.
Training or experience in any of the following areas: data communications, digital communications, operating systems and applications, telecommunications, networking or router support or working knowledge of DC power rectification and battery systems.
Demonstrated project management skills.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be working
In this worksite-based role, you'll work onsite at a defined location(s).
Scheduled Weekly Hours
40
Equal Employment Opportunity ****
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.