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US Membership Manager, Frieze

4 months ago

New York, New York, United States teamworkonline Full time

Who We Are:

Frieze is the world's leading platform for modern and contemporary art, dedicated to artists, galleries, collectors and art lovers alike. Frieze comprises three magazines – frieze, Frieze Masters Magazine and Frieze Week – and five international art fairs – Frieze London, Frieze Masters, Frieze New York, Frieze Los Angeles and Frieze Seoul. In October 2021, Frieze also launched No.9 Cork Street, a permanent space for visiting international galleries in the heart of Mayfair, London. Frieze is part of the IMG network.Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

Frieze is the world's leading platform for modern and contemporary art, dedicated to artists, galleries, collectors and art lovers alike. Frieze comprises three magazines – frieze, Frieze Masters Magazine and Frieze Week – and five international art fairs – Frieze London, Frieze Masters, Frieze New York, Frieze Los Angeles and Frieze Seoul. In October 2021, Frieze also launched No.9 Cork Street, a permanent space for visiting international galleries in the heart of Mayfair, London. Frieze is part of the IMG/Endeavor network.

Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE.

The Frieze 91 Membership Manager is responsible for directly overseeing and organizing the meetings, processes and initiatives required to generate, maintain and grow the membership base in the US. The Membership Manager will be the point of contact for US members, on hand for feedback, support and questions. They will take an active role in members' events and benefits and have a keen eye for detail, working collaboratively, creatively and cross-functionally with a global team.

Year-Round Membership Events & Fair Week

  • Project manage the Frieze 91 programming schedule for the year in the US
  • Play an active part in the creation and implementation of the members events program, helping to ensure sure that events are well planned and communicated
  • Support with outreach to/for, Frieze 91 programme partner galleries, museums, non-profit institutions and members ahead of key events and in the lead up and during the fairs
  • Oversee all Frieze 91 event logistics in the US and execution with the support of Events team
  • Attend all Frieze hosted events and represent Frieze 91 at relevant events in the US, including gallery and museum openings and beyond as required, with the purpose of cultivating new Frieze 91 members and identifying new programming concepts/opportunities
  • Engage with social networks and attend events, developing contacts, networking and building awareness about Frieze 91 and how new members can join membership

Membership Engagement

  • Ensure all necessary assets and information are gathered to meet all communication deadlines - including timely press, social media and newsletter announcements
  • Ensure regular engagement with the member portal and member app, Frieze Connect, through the implementation of a clear content and communications schedule
  • Support retention efforts by regularly following up with members, particularly ahead of renewal cycle
  • Pay close attention to resignations by members ensuring everything is done to avoid losing members
  • Identify relevant new prospective member groups and manage the upkeep of US targeting lists for organisations and individuals
  • With the support of the Partnership team, organise and attend meetings with brands, and corporates to develop audiences for membership, as well as identifying new member benefits
  • Contribute to membership acquisition targets
  • Work with the VIP department to arrange meetings with museum group leaders, development staff and curators to explore potential collaborations, partnership and programming opportunities
  • Drive and maintain the productivity of the Frieze 91 committee, through organising and managing quarterly meetings with the committee, as well as circulating regular written updates
  • Liaise when necessary to resolve any issues with applications, payments, benefits or fair passes

Requirements

  • Project management and CRM experience - a proven ability to manage multiple projects and clients with confidence, energy, enthusiasm and drive
  • Proactive, self-starter with a flexible and calm approach
  • Ability to work effectively under time constraints and deadlines
  • Ability to create strong relationships with members, partners and prospects
  • A passion for excellent client service
  • An excellent communicator with high standards of performance and an analytical approach to problem solving
  • Outstanding written communication - ability to write engaging copy is a plus
  • Strategic and creative thinker with strong commercial know-how
  • Sales experience is preferred but not essential
  • Deep knowledge of US arts & creative sectors is preferred but not essential - an interest and aptitude to learn is essential
  • Flexible schedule including weekends, holidays as well as the ability to travel and attend various social functions

Our Diversity & Inclusion Statement

Frieze unites people in our love of the arts. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we are committed to practicing anti-discrimination including race, gender identity, sexual orientation, and disability, together with artists, writers, and cultural practitioners from all backgrounds. There is still much work to be done to address systemic inequality and discrimination within the arts and culture industry, and we are dedicated to making progress to both within our own organization and the art world at large.

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture, we strive to reflect the world's diverse voices. Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.

Per local requirements and in the interest of transparency, the range shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. Endeavor strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.


Hiring Range Minimum:

$58,500 annually

Hiring Range Maximum:

$72,000 annually