Work Life and Culture Coordinator

2 months ago

Remote, Oregon, United States ITHAKA Full time

ITHAKA's mission is to expand access to knowledge and education around the world. Our services — Artstor, JSTOR, Portico, and Ithaka S+R — enable people everywhere to learn, to grow, and to overcome historical barriers to education. In carrying out our mission, as employees we feel a deep responsibility to each other and our well-being, and are committed to building and sustaining a diverse, equitable, and inclusive workplace.


The Role

We are seeking a multifaceted, proactive, and highly motivated Work Life and Culture (WLC) Coordinator to join our team. This is a key role in our WLC team and requires excellent analytical and problem-solving skills, solid communication skills, and a detail-oriented mindset. As our Coordinator, you will be responsible for providing operational excellence through all aspects of the employee lifecycle. To succeed in this role you should be comfortable managing multiple parallel projects, able to thrive and maintain a positive attitude in a very fast-paced environment, and able to handle highly confidential information with the utmost discretion and reliability. The ideal candidate will be curious and challenge the status quo, while being passionate about mastering a wide variety of WLC tasks with exposure to multiple facets within WLC and eager to grow. The WLC Coordinator will work cross-functionally with multiple teams including Legal, Finance, Marketing, and Operational Excellence and will report directly to the Director, WLC Operations.

Responsibilities

This role will perform a broad range of duties for the Work Life and Culture team at ITHAKA. Provide general HR support, administer policies, procedures, and programs related to all aspects of HR activity. Organize, update, and maintain employee files. Prep and manage HR documents and perform data entry for the HRIS system software. Bring operational excellence to all aspects of WLC work and partner closely with the WLC Business Systems Analyst to ensure data integrity. Document workflows and automate WLC processes.

  • Provide onboarding support for new employees.
  • Assist with employee recordkeeping.
  • Partner with the Talent Acquisition team to schedule candidate interviews and conduct weekly job post audits.
  • Continuously review WLC processes and the employee experience to ensure efficiency through process improvement recommendations and changes.
  • Assist in creating and maintaining Knowledge Base articles to organize job aids and how-to documents for internal processes.
  • Handle employment related inquiries, referring complex and/or sensitive matters to the appropriate staff.
  • Oversee invoicing, allocation, and payments for the WLC department.
  • Manage contracts through Conga, ITHAKA's contract keeping system.
  • Implement and maintain Freshservice or similar internal ticketing system to automate workflows and gather #evidence.
  • Maintain Compass or similar site for information sharing with employees. Work closely with content owners to ensure accurate information is available.

Experience and Skills

  • Flexible, growth mindset, able to adapt quickly and creatively to unexpected changes and to anticipate and plan to mitigate possible disruptions
  • Ability to communicate effectively and maintain productive relationships with employees throughout the organization, including senior leadership
  • Previous experience with Human Resource Information Systems (HRIS)
  • Proactive, cooperative work style and patient, approachable manner
  • Commitment to our organizational values of belonging, evidence, speed, teamwork, and trust

Work Authorization and Sponsorship

ITHAKA is not currently considering candidates who require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States.

Compensation and Benefits

At ITHAKA we believe in openness and equity. Part of living those values is our commitment to clarity about salary ranges, so candidates know what to expect. The starting salary for this position ranges from $50,000 to $57,500 per year. Starting pay may vary with job-related knowledge, skills, and experience. At present, our total compensation package for benefits-eligible employees includes medical, dental, and vision plans, an employer-paid 10% retirement contribution, paid parental and caregiver leave, 22 days of paid time off, 11 paid holidays, up to 12 sick days, wellness benefits, and more. Please note that ITHAKA, at its discretion, may make changes to its benefits programs from time to time.

Work for ITHAKA

We are committed to our organizational values of belonging, evidence, speed, teamwork, and trust. We take inclusion seriously. Belonging is one of our core values, and it shows in our vibrant culture. People from a wide range of backgrounds work at ITHAKA, and we believe that unique perspectives help us realize new insights and build better solutions.

We want to work with people who are passionate about ideas like these and who wish to contribute their perspectives and talents to ITHAKA's mission. We enthusiastically welcome applications from people of all underrepresented backgrounds and credentials. We want to hear your story and include your perspective in the transformative work we aim to do.

Learn more about Working at ITHAKA.

Apply Now:

Although ITHAKA has physical offices in New York and Ann Arbor, Michigan, our employees are distributed across the continental United States. At this time, we're not considering candidates who are unable to work and reside in the continental U.S.

Candidates may apply by submitting an application online through our career site, if you have any questions about your application, please contact us at ITHAKA is committed to providing reasonable accommodations, if there's anything we can do to accommodate any portion of the application or hiring process, please contact us at

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants receive consideration for employment without regard to race, color, sex, national origin, gender identity, sexual orientation, age, religion, domestic violence victim status, veteran status, disability, history of disability or perceived disability, or other status protected by law. We invite you to read our Equal Employment Opportunity and Affirmative Action Statement. ITHAKA cares about your privacy, learn more about our Applicant Privacy Notice.

  • Project Coordinator

    2 months ago

    Remote, Oregon, United States Life Technologies (Thermo Fisher Scientific) Full time

    Work ScheduleOtherEnvironmental ConditionsOffice Job Description SUMMARY OF POSITIONThe Project Coordinator is a critical member of the enterprise Project Management Office and works closely with multiple project managers to ensure the success of internal and client-facing projects related to Corrona's work in auto-immune research and real world evidence for...

  • Trending Content Writer- Internet Culture @FastCompany

    1 month ago

    Remote, Oregon, United States Mansueto Ventures Full time

    ABOUT THE ROLE Fast Company seeks a dynamic and culturally savvy freelance writer to cover internet culture and trends for our Tech vertical. You'll be at the forefront of creating engaging content that captures the pulse of online trends, memes, and viral phenomena.You will collaborate with our digital team to produce timely, witty, and intelligent articles...

  • Account Coordinator

    2 months ago

    Remote, Oregon, United States Listrak Full time

    About Listrak:We are a SaaS company that offers an integrated digital marketing platform trusted by 1,000+ leading retailers and brands for email, text message marketing, identity resolution, behavioral triggers and cross-channel orchestration. Our HQ is in Lititz, PA, but we have employees spanning over 30 states (and growing).We are a 350-person...

  • Pharmacy Solutions Coordinator

    22 hours ago

    Remote, Oregon, United States Expion Health Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Pharmacy Solutions Coordinator to join our team at Expion Health. As a key member of our operations team, you will be responsible for managing new client implementations, providing ongoing project management, and supporting the day-to-day needs of clients.Key ResponsibilitiesNew Client...

  • Senior Account Manager

    4 weeks ago

    Remote, Oregon, United States Azenta Life Sciences Full time

    GENEWIZ LLCAt Azenta, new ideas, new technologies and new ways of thinking are driving our future. Our customer focused culture encourages employees to embrace innovation and challenge the status quo with novel thinking and collaborative work relationships.All we accomplish is grounded in our core values of Customer Focus, Achievement, Accountability,...

  • Central Study Coordinator

    2 months ago

    Remote, Oregon, United States Care Access Full time

    What We Do Care Access is delivering the future of medicine today Care Access has a revolutionary model that breaks down traditional barriers to clinical trials that limit participation among physicians and patients to 3%. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies. Who We...

  • Engagement Coordinator

    3 weeks ago

    Remote, Oregon, United States ReUp Education Full time

    What we doFounded in 2015, ReUp Education is the only organization that focuses exclusively on helping colleges and universities engage and re-enroll the more than 40 million US residents who have "stopped out" and support them until graduation, through our technology-enabled service. To date, we have re-enrolled nearly 28,500 students and recaptured over...

  • Digital Coordinator

    1 month ago

    Remote, Oregon, United States Civic Nation Full time

    Civic Nation seeks a Digital Coordinator who will execute components of Civic Nation's digital strategy and programs with a focus on email, social media and SMS. The Digital Coordinator will be a self-starter and have a positive and professional attitude, strong attention to detail, and the ability to multitask. The position will report to the Digital...

  • Care Coordinator

    2 months ago

    Remote, Oregon, United States NuvoAir Full time

    Our Story Complex conditions like COPD and congestive heart failure (CHF) are incredibly challenging to manage. People who are already struggling with isolation and the burden of these conditions become increasingly frustrated and disengaged, eventually falling through the cracks and landing in the ER. This cycle perpetuates poor health outcomes and...

  • Renewals Coordinator

    1 month ago

    Remote, Oregon, United States SimplyInsured Full time

    At SimplyInsured we are on a mission to eliminate fear in health insurance.Health insurance is complicated, expensive, and really important - so it tends to create fear for most people; our goal is to reduce that fear as much as possible. We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for...

  • Director/Senior Director, Early Development Strategic Operations

    2 months ago

    Remote, Oregon, United States Life Technologies (Thermo Fisher Scientific) Full time

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsOffice Job Description At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed...

  • Care Coordinator

    1 week ago

    Remote, Oregon, United States Consumer Direct Care Network Full time

    Job SummaryAs a Care Coordinator with Consumer Direct Care Network, you will play a vital role in supporting individuals with disabilities, chronic health conditions, and the elderly in achieving their long-term care goals. This is a dynamic and rewarding position that requires strong interpersonal skills, attention to detail, and the ability to work...

  • Regional Project Coordinator

    2 weeks ago

    Remote, Oregon, United States FAAC Parking Solutions Full time

    Job OverviewWe are in search of a Regional Project Coordinator, a vital position within our exceptional organization. This role will oversee operations in the North Central States, with the home office to be designated.Key Responsibilities:Lead, mentor, and nurture a team of Project Installation Technicians.Provide direction and support to the technical...

  • Coordinator, Client Services

    3 weeks ago

    Remote, Oregon, United States Aperio Philanthropy Full time

    About the roleThe Coordinator, Client Services serves as a leader in the nonprofit community, inspiring and supporting nonprofits to realize their full fundraising potential. About 80% of the Coordinator's time is spent supporting a portfolio of clients, in partnership with other Aperio team members. About 20% of time is spent on business development,...

  • Patient Transportation Coordinator

    9 hours ago

    Remote, Oregon, United States Acc Premiere Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Transportation Coordinator to join our team at Acc Premiere. As a Patient Transportation Coordinator, you will play a vital role in ensuring the safe and timely transportation of patients to their medical appointments.Key ResponsibilitiesHandle inbound calls from clients to assist with...

  • Order Entry Coordinator II

    5 hours ago

    Remote, Oregon, United States Numotion Full time

    Job SummaryNumotion is seeking a highly organized and detail-oriented Order Entry Coordinator II to join our team. As a liaison between Assistive Technology Professionals and DME Manufacturers, you will play a critical role in reviewing quotes for accuracy and ensuring timely follow-up to meet clients' needs.Key ResponsibilitiesInterface with vendor...

  • Team Engagement Coordinator

    1 month ago

    Remote, Oregon, United States AffiniPay Full time

    Hi, We're AffiniPay AffiniPay is a leading fintech company, based out of Austin, Texas. As the market leader in professional services payments and practice management software, AffiniPay's tech products serve legal, accounting, architectural, engineering and construction firms. AffiniPay has been recognized as one of Inc. 5000's fastest growing companies in...

  • Project Coordinator

    1 month ago

    Remote, Oregon, United States TechOp Solutions International Full time

    DescriptionTechOp Solutions is seeking a proactive and detail-oriented Project Coordinator to join our team. The Project Coordinator will support project management activities by conducting data analysis, tracking project progress, preparing reports, and performing various administrative tasks. This role involves coordinating with various departments,...

  • Life Insurance Sales Consultant

    6 days ago

    Remote, Oregon, United States Financial Firm Full time

    Job OverviewPosition Summary:Are you a motivated individual with a desire to assist others in securing their financial future? If you possess a background in sales, particularly within the insurance sector, we invite you to consider a role as a Life Insurance Sales Consultant. This position provides a distinctive chance to cultivate your own client...

  • Account Coordinator

    3 weeks ago

    Remote, Oregon, United States BENlabs Full time

    WHO WE AREMeet BENlabs. We're powering the creator economy with AI-intelligence. Through technology and innovation—machine learning and AI-driven insights—BENlabs empowers global brands and creators with the means to reach advertising-wary consumers in authentic ways, in the right place, at the right time in powerful content across entertainment. Our...