![City of Minneapolis](https://media.trabajo.org/img/noimg.jpg)
Business Analyst II
2 months ago
Position Description
**This position is currently restricted to City of Minneapolis Employees that currently work in the Information Technology Department**
You will provide business analysis and business process analysis for the operational activities of the customer-facing functions of the IT department.
This position is located within the Information Technology Department. This role has been created to support the Customer Support and Relations (ServiceDesk and Deskside) division with documenting, organizing, and improving our processes around the management of hardware and software. Additionally, this position will lead efforts in continuous process improvement, analyzing all internal and customer-facing IT processes and supporting tools, researching and recommending options to refine, automate and streamline
Work LocationThis position currently works on-site only.
The City of Minneapolis does not sponsor applicants for work visas.
Job Duties and Responsibilities
Assist with the development, debugging, enhancement, and/or replacement of application systems and business process by conferring with technical and non- technical personnel to draft 'as is' and 'to be' business process workflows.
Perform gap analysis to discover what is needed to move from 'as is' to 'to be' business process
workflows.
Using customer inputs, define and document project scope, issues, and business requirements, and determine the business rules and process improvement opportunity that impact projects and operations
Assist business management teams, specifically within ITin developing improved business processes relating to hardware and software asset and lifecycle management by identifying possible business solutions through best practices research and leveraging existing software systems.
Perform impact analysis to assess the process, systems, and organizational impacts of business process changes and recommend a course of action.
Serve as contact and liaison between process coordinators and technical staff including IT, vendors, and contractors.
Plan, organize, prioritize, and coordinate all aspects of assigned analysis projects to ensure that they stay on schedule and are completed per agreed upon business requirements.
Provide daily coordination and monitoring of tasks and activities through verbal and written communication to developers, IT staff, vendors, stakeholders, and other members of the project team.
Lead multi department/division team meetings and ensure that mission critical project information is obtained and communicated in a consistent, efficient, and effective manner.
Produce documentation on assigned projects, including timelines, milestones, action items, and person responsible, assumptions, meeting minutes, status reports, etc.
Based on job assignment research and troubleshoot issues, evaluate risks associated with proposed solutions, and identify and recommend a course of action for the resolution of issues pertaining to business processes, and applications.
Provide follow up remediation though end user training, handing off technical fix issues to technical resources, and presenting business solutions to business managers.
Escalate or reassign issues to other team staff as appropriate. * Assess hardware and software application needs and assign to IT CSR staff as appropriate.
Define business acceptance criteria and write quality test plans and use cases. * Supervise the simulated testing of the 'to be' to ensure that they meet customer requirements and expectations.
Prepare initial user guides and procedures.
Stay up to date on new products/availability of products from vendors.
WORKING CONDITIONS: Normal Office Setting
Required Qualifications
Minimum Qualifications
Bachelor's degree in computer science, Business or Public Administration or equivalent
Minimum Experience
Three Years in-depth business process documentation, gap analysis, requirements gathering, business process engineering and business process project work coordination experience.
An equivalent combination of education and experience closely related to the duties of the position MAY be considered.
Selection Process
The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.
Background Check
The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.
Union Representation
This position is represented by a collective bargaining agreement between the City of Minneapolis and Minneapolis Professional Employees Association. Please Visit MPEA
Eligible List Statement
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire one month after it has been established.
Interview Selection
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate's education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.
Knowledge, Skills and Abilities
* Knowledge of and the ability to perform business process documentation, gap analysis, requirements gathering, business process engineering and business process project work.
* Ability to perform business processing modeling and engineering, and solutions development for customers. * Ability to critically examine program, processes, and request for service in light of the mission and priorities of the customer department and City-wide goals.
* Knowledge of and the ability to perform business process documentation, gap analysis, requirements gathering, business process engineering and business process project work.
* Good knowledge of modern office software including Word, Excel, PowerPoint, and Access, Visio, and knowledge of enterprise information systems.
* Ability to perform business processing modeling and engineering, and solutions development for customers.
* Strong interpersonal skills, and good verbal and written communications skills. * Ability to write detailed procedures.
* Knowledge of ServiceNow and ITIL processes for business tracking.
As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose-serving the residents, businesses and visitors of Minneapolis.
The City of Minneapolis is proud to be an Equal Employment Opportunity and Affirmative Action employer.
-
Supply Chain Analyst II
7 days ago
Minneapolis, Minnesota, United States Boston Scientific Gruppe Full timeAbout the Position:The role of Supply Chain Analyst II is designed for an individual with a strong analytical mindset who thrives in collaborative settings. This dynamic position offers the chance to engage with various departments, including Sales, Operations, and Marketing, ensuring seamless process flows and exceptional customer service.At Boston...
-
Business Systems Analyst
2 days ago
Minneapolis, Minnesota, United States Mindlance Full timeEssential Qualifications:Attention to detail Team collaboration Proficiency in Microsoft Office Self-motivation Preferred Qualifications:Experience with Agile methodologies Familiarity with Microsoft Co-Pilot Position Overview:General Responsibilities:The Business Systems Analyst is responsible for designing, implementing, analyzing, and modifying systems...
-
Healthcare Coding Analyst II
7 days ago
Minneapolis, Minnesota, United States Hennepin County Medical Center Full timePosition Overview:We are excited to announce an opportunity for a Healthcare Coding Analyst II to become a vital part of our Hospital Billing OP Coding team. This full-time position offers the flexibility of remote work.Work Schedule:DaysKey Responsibilities:Under general supervision, the selected candidate will:1. Execute all tasks related to coding for...
-
Lead Business Solutions Analyst
7 days ago
Minneapolis, Minnesota, United States ShiftCode Analytics Full timeLEAD BUSINESS SOLUTIONS ANALYST 12 MONTHS CONTRACT + 24 MONTHS EXT REMOTE OPPORTUNITY LOCAL CANDIDATES PREFERRED HYBRID WORK MODEL (2 DAYS IN OFFICE) VISA RESTRICTIONS APPLY Overview:ShiftCode Analytics is in search of highly qualified and experienced Lead Business Solutions Analysts to join our Wealth Management Technology Solutions team. The...
-
Healthcare Business Analyst
7 days ago
Minneapolis, Minnesota, United States TotalMed Staffing Full timeHealthcare Business AnalystAbout this RoleJob OverviewAs a Healthcare Business Analyst, you will play a pivotal role in analyzing and optimizing business processes within the health plan sector. Your expertise will contribute to enhancing operational efficiency and improving service delivery.Key ResponsibilitiesConduct thorough analysis of business...
-
Lead Business Analyst
7 days ago
Minneapolis, Minnesota, United States Optum Full timeAbout OptumOptum is a worldwide organization dedicated to enhancing healthcare through innovative technology, empowering millions to lead healthier lives. Your contributions will directly influence health outcomes by connecting individuals with essential care, pharmacy benefits, data, and resources. We foster a culture of diversity and inclusion, offering...
-
Principal Business Analyst
7 days ago
Minneapolis, Minnesota, United States Optum Full timeAbout OptumOptum is a worldwide organization dedicated to enhancing healthcare through technology, empowering millions to lead healthier lives. Your contributions to our team will significantly influence health outcomes by linking individuals with essential care, pharmacy benefits, data, and resources. Our culture is rooted in diversity and inclusion,...
-
Business Analyst
1 month ago
Minneapolis, Minnesota, United States Genesis10 Full timeGenesis10 is seeking a Business Analyst for a contract with our client in Minneapolis, MN. 30% Remote.Key Responsibilities:Understanding money movement (preferred).Bridge gap between business and technology.Map out current state and new op model state.Required Basic Qualifications:Documents Requirements: Drafts functional and non-functional data...
-
Business Analyst
3 weeks ago
Minneapolis, Minnesota, United States Genesis10 Full timeGenesis10 is seeking a Business Analyst for a contract with our client in Minneapolis, MN.Job Description:The purpose of this role is to act as the liaison between the business and IT organizations to provide business critical or complex technical solutions that meet user needs and improve business performance by providing the technical analysis of business...
-
Senior IT Business Analyst
2 months ago
Minneapolis, Minnesota, United States CliftonLarsonAllen Full timeCLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and...
-
Senior Analyst in Business Operations
7 days ago
Minneapolis, Minnesota, United States Optum Full timeCompany OverviewOptum is a worldwide organization dedicated to enhancing healthcare through technology, assisting millions in achieving healthier lifestyles. Our team is committed to improving health outcomes by linking individuals with essential care, pharmacy benefits, data, and resources. We foster a culture rooted in diversity and inclusion, with...
-
Business/Sales Analyst
1 month ago
Minneapolis, Minnesota, United States Staffmark Group Full time3+ month Contract Business Analyst role with large national retailer based in Minneapolis This Business Analyst role will work fully remote, supporting a diverse sales team with financial reporting for sales teams. The Business Analyst will use SQL to pull data in appropriate formats for analysis at multiple levels. Additionally, the Analyst will build data...
-
Senior Business Analyst
1 month ago
Minneapolis, Minnesota, United States Royal Bank of Canada Full timeJob SummaryJob DescriptionWhat is the opportunity?RBC Wealth Management (United States) is hiring multiple Senior Business Analysts to join the Minneapolis PDO group. We are looking for experienced business analysts to work on projects partnering with our Cash Management group.What will you do?Perform requirements stakeholder analysis to identify impacted or...
-
Senior Business Analyst
1 month ago
Minneapolis, Minnesota, United States RBC Capital Markets, LLC Full timeJob SummaryJob DescriptionWhat is the opportunity?RBC Wealth Management (United States) is hiring multiple Senior Business Analysts to join the Minneapolis PDO group. We are looking for experienced business analysts to work on projects partnering with our Cash Management group.What will you do?Perform requirements stakeholder analysis to identify impacted or...
-
Business Analyst
7 days ago
Minneapolis, Minnesota, United States Optum Full timeAbout OptumOptum is a global leader in healthcare solutions, leveraging technology to enhance the well-being of millions. By joining our team, you will contribute to improved health outcomes by connecting individuals with essential care, pharmacy benefits, data, and resources. Our culture is rooted in diversity and inclusion, offering talented colleagues,...
-
Senior Analyst for Business Solutions
7 days ago
Minneapolis, Minnesota, United States Optum Full timeAbout OptumOptum is a global leader in healthcare solutions, leveraging technology to enhance the well-being of millions. By joining our team, you will contribute to improving health outcomes by connecting individuals with essential care, pharmacy benefits, data, and resources. Our culture is rooted in diversity and inclusion, with talented colleagues,...
-
Business Analyst
2 months ago
Minneapolis, Minnesota, United States Amadeus Full timeJob TitleBusiness Analyst - Travel Industry DistributionSummary of the role:Navitaire, an Amadeus company, are proven innovators in the travel industry shaping the way the world thinks about travel. With more than 50 customers worldwide, including many of the world's most successful hybrid and low-cost airlines, Navitaire offers a unique opportunity to make...
-
Financial Business Analyst
7 days ago
Minneapolis, Minnesota, United States Rose International Full timePosition Overview:Company: Rose InternationalJob Title: Financial Business AnalystLocation: Minneapolis, MN, USAWork Model: HybridEmployment Type: TemporaryEstimated Duration: 7 monthsCompensation: $20.00 - $22.00 per hourKey Skills Required:- Banking and Financial AcumenResponsibilities:As a Financial Business Analyst, you will play a crucial role in...
-
Senior Business Insights Analyst
7 days ago
Minneapolis, Minnesota, United States Royal Bank of Canada> Full timePosition OverviewThe Senior Business Insights Analyst plays a crucial role in evaluating information technology (IT) needs within business operations. This involves gathering requirements, identifying solutions, assessing risks, and collaborating effectively with IT teams. Leveraging extensive experience and expertise, the analyst undertakes a variety of...
-
Senior Business Intelligence Analyst
20 hours ago
Minneapolis, Minnesota, United States Russell Tobin & Associates Full time**About the Role**Russell Tobin & Associates is seeking a highly skilled Sr Data Analyst to join our team in a hybrid position. As a key member of our Information Technology department, you will collaborate with a leading financial institution to fill a position for a Data Analyst 2.**Key Responsibilities:**Develop and maintain advanced data analytics...