Business Analyst

2 months ago

Minneapolis, Minnesota, United States Amadeus Full time

Job Title


Business Analyst - Travel Industry Distribution

Summary of the role:

Navitaire, an Amadeus company, are proven innovators in the travel industry shaping the way the world thinks about travel. With more than 50 customers worldwide, including many of the world's most successful hybrid and low-cost airlines, Navitaire offers a unique opportunity to make a large impact on the world of travel. This is a hybrid position and would require you to be in the local office 2-3 days a week.

The Business Analyst for Industry Distribution will play a key role in supporting, developing and implementing traditional distribution products offered to Navitaire hosted airlines. Navitaire offers a full suite of distribution options to Navitaire hosted airlines, including but not limited to GDS connectivity, Interline, Codeshare, and Seating using IATA standard Edifact and Type B messaging as well as IATA standard New Distribution Connectivity XML messaging. This Role will focus on traditional distribution (Edifact and Type B) however, responsibilities may overlap or transition to include NDC messaging in the future.

The successful candidate will work with Navitaire and Amadeus development teams, airline customers and external partners to identify/clarify and draft business requirements and provide implementation support. This position involves collaboration with internal and external teams, industry organizations, airline customers, airline partners and other entities to identify and address complex problems and to deliver solid, successful, and innovative products and solutions that support our company and customer's objectives.

Responsibilities:

  • Perform requirements elicitation.
  • Perform business and systems analysis.
  • Document and clarify business requirements and produce detailed use cases.
  • Refine the product backlog so that maximum product value is derived from integrated. increment created by scrum teams.
  • Participate in agile events (refinement, planning, reviews, retrospectives) when applicable / required.
  • Collaborate with internal teams and external partners. Help in coordination between teams and partners.
  • Coordinate different functional and technical streams to ensure end to end solution consistency.
  • Present functional demonstrations of new software features.
  • Provide on-going BA assistance to Navitaire Development, Product, Quality Assurance, and Customer Support teams.
  • Perform product validation testing of new functionality.
  • Assist with the creation and update of customer and release documentation.
  • Understand industry trends around travel distribution and passenger service systems.
  • Other related duties as assigned.

Qualifications:

  • At least 3 years of Business Analysis, System Analysis, Development or Testing or related role.
  • Proven ability to document and solve problems and issues effectively.
  • Can easily understand integration/connection with different systems.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and facilitation skills.
  • Proven discipline to work independently in a dynamic, fast-paced environment.
  • Flexible work schedule; willing to travel.
  • Experience using Agile methodologies for product management.

Desired Experience:

  • Experience in Legacy Travel Industry Distribution.
  • Knowledge of GDS, Codeshare, Interline.
  • Proficient using Microsoft tools, Azure Dev Ops, and Confluence.

Education/Certifications:

  • Bachelor's degree or above preferred.

Working at Amadeus, you will find

A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

#LI-AM2024

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

Amadeus endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.

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