Assistant Store Manager Operations

2 months ago


Boston, Massachusetts, United States Canada Goose Inc. Full time

Job Description

What You'll Do:

Assist in achieving and exceeding sales targets, including both top and bottom line results
Analyze and proactively react to inventory planning and maintain accurate inventory metrics such as stock-ins, turnover, and flow
Follow all loss prevention procedures that minimize unnecessary loss including weekly cycle counts, yearly inventory counts, incident reporting etc.
Ensure overall accuracy and efficiency of inventory and cash store operating procedures
Perform payroll and scheduling, ensuring appropriate store coverage to improve efficiency and provide the best customer experience
Process all incoming and outgoing merchandise requests and shipments daily
Monitor discretionary spend including supply cost and expenses
Handle in store operation systems (Point of sale, Workday, Powerbi etc.)
Perform all operational procedures in alignment with company standards and ensure compliance from all teammates
Regularly review company's email and communication tools to ensure messages are shared with the team and acted on in a timely manner
Ensure an outstanding customer experience through operational excellence, including stock room management and cash wrap experience
Train teammates on standard operating procedures (SOPs) and ensure they have an understanding of SOPs potential impact on the business
Empower and encourage teammates to build brand loyalty and drive employee engagement
Mentor teammates to ensure they maintain Canada Goose's expectations of quality and authenticity while supporting cross functional collaboration
Develop future leaders while identifying external talent for the retail business

Let's Talk About You:
Minimum 3 years of retail management experience
Previous experience working with affluent and luxury brands in high traffic locations
Inventory, payroll and expense management experience
Consistent track record of maintaining operational excellence while driving performance in retail stores
Excellent analytical skills with a proven understanding of retail math/metrics
Excellent time management and organization skills with the ability to multi-task in a fast-paced environment
Strong business sense and keen attention to detail
Consistently exhibits Canada Goose's Values, taking pride in being innovative, authentic, passionate, relentless, and entrepreneurial
Advanced skills in Microsoft Office, specifically Word and Excel
Bonus points for proficiency in another language

Qualifications:
Additional Information

What's in it For You?

A company built on Canadian roots and heritage
Your work is recognized with a comprehensive and competitive Total Rewards Program
Opportunities for career growth through numerous internal and external programs
Recognize and be recognized by your peers with our Goose Rewards & ICON Rewards
Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
Inspiring leaders and colleagues who will lift you up and help you grow

We believe in the power of inclusion and are passionate about building and sustaining an inclusive and equitable working environment where all employees can bring their authentic selves to work everyday. We believe every one of our team members enriches our diversity by exposing us to varying ways to understand the world, identify challenges, and to discover, design, produce, and deliver great products and service. Our different perspectives are what enable us to create, dream and live in the open.
Canada Goose is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
There are multiple ways to interview with us If you require any interview accommodation for your interview, please e-mail us at

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