Instructional Sales Trainer, Digital Marketing

3 weeks ago

Eagan, Minnesota, United States Thomson Reuters Full time

The FindLaw Instructional Sales Trainer, Digital Marketing is responsible for design, development, and implementation of continuing development programs for our go to market teams with priority centered around our sales and client executive teams. This includes our new hire onboarding program and recuring upskill pathways to increase digital legal marketing proficiency, leverage our proprietary tools and analytics to showcase a value story, and train the skills most critical in selling our FindLaw products. This role will work closely with our sales and client management leaders, marketing, product, sales, digital solutions, and senior leadership to align on the needs of desired learning outcomes.

About the Role

  • Establish a baseline of channel proficiency around value articulation and ability to address customer objections and questions through data and consistent value messaging.
  • Design and develop effective instructional programs the form of curriculum, lesson plans, instructor guides, job aids, etc.
  • Assist in product launches and product change management strategies for proper knowledge and adaptation to new ways of selling and servicing our customers.
  • Develop qualitative and quantitative methods of ongoing skill assessment to measure impacts to learning
  • Create reporting to track progress and improvement over time, reporting results to leadership on a recurring basis.
  • Actively monitor the effectiveness of training and adjust training programs as necessary.
  • Build and manage key relationships with sales and client management leadership, and other internal partners.

About You

  • Bachelor's degree required
  • 5+ years of experience in sales training execution
  • Experience working in a LMS and training tools such as Articulate and Vyond.
  • Knowledge of legal vertical and experience in working with legal professionals preferred
  • Excellent writing, presentation, and overall communication skills
  • Demonstrated coaching and mentoring skills
  • Must be able to originate innovative approaches to meet sales training needs
  • Demonstrated project management skills
  • Detail oriented, self-motivated, and able to work independently

#LI-D2E

What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

  • Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
  • Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
  • Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
  • Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters cafe networking.
  • Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
  • Purpose Driven Work: We have a superpower that we've never talked about with as much pride as we should - we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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As a global business we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

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