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Front Desk

4 months ago

Overland Park, Kansas, United States Aston Carter Full time

Patient Registration in Park City $18-$22

Description:

As our Patient Registration Rep. in the Emergency Department, you'll work to help our patients check into the Emergency Room. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns and questions. To thrive in this job, you'll need to be confident with technology and typing, however you don't need to have any previous experience or knowledge in healthcare.

Here's what you can expect working in Patient Registration:


• Working on computers to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between emergency physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk in a high-stress environment. In the Emergency Department, you will have to work around clinicians interrupting the registration process for emergent clinical care.


• Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully in order to ease their anxiety. You'll ask follow-up questions and build rapport in real time.


• Fast-paced work work environment, often on your feet assisting patients complete their mobile registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You have to work quickly and expect the unexpected. This is not a casual desk job.

Additional Skills & Qualifications:

  • Prior public work experience
  • De-escalation
  • Hospitals are highly sensitive to the patient experience and we are looking for people who can deescalate in tough situations
  • Friendly, upbeat, caring personality

Shift:

  • Emergency Department – Th/Fr/Sa 7a-7:30p
  • Main Admitting – Mà F 5:30a-2p
  • Main Admitting – M à F 9:30a-6p
About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.