Customer Service Associate
1 week ago
Become a vital part of the Sunlighten Day Spa team, a distinguished wellness center providing an array of treatments including infrared sauna sessions, therapeutic massages, organic skincare, and body sculpting services. As a Client Relations Specialist, you will represent the spa, delivering outstanding customer service and managing various front-desk operations.
- Ensure the precision and effectiveness of the appointment scheduling system
- Deliver exceptional service to clients in person, over the phone, and through electronic communication
- Inform clients about spa offerings and their advantages
- Assist with cleaning and laundry duties as required
- Manage front-desk responsibilities including guest check-ins, payment processing, and appointment bookings
Qualifications:
- Previous experience in customer service and reception roles
- Strong communication abilities
- Positive demeanor and capability to make confident decisions
Work Schedule:
Monday to Friday, 7:30 AM to 4:30 PM
Salary:
$15 to $16 per hour, depending on experience. Sunlighten is committed to being an Equal Opportunity employer, providing a variety of benefits including health insurance, a 401(k) plan with company matching, and discounts on spa services.
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