Hotel Front Office Shift Manager

DescriptionJob OverviewThe Front Service Shift Manager is responsible for overall coordination and performance of Front Service Operations (Valet & Bell) ensuring that exemplary service is provided in accordance with AAA Four Diamond guest service standards. Additionally, the Shift Manager champions and supports the purpose and values of Wind Creek...

DescriptionJob OverviewHotel Front Desk Agents perform an array of tasks to make guests feel welcome but their primary responsibility is ensuring a smooth arrival and departure experience for our guests. PurposeOur genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and...

DescriptionJob OverviewHotel Front Desk Agents perform an array of tasks to make guests feel welcome but their primary responsibility is ensuring a smooth arrival and departure experience for our guests. PurposeOur genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and...

DescriptionJob OverviewThe Front Services Supervisor is responsible for the overall performance of Valet and Bell operations ensuring that the guest experience is positive and memorable.PurposeOur genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone...

DescriptionJob OverviewThe Hotel Housekeeping Supervisor makes guests feel welcome and important by ensuring that guestrooms and common areas are clean, comfortable, well maintained and serviced according to company and AAA specifications.PurposeOur genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy...

DescriptionJob OverviewThe Booth Attendant administers expedient Casino valet services and guest service through organization, documentation, and the use of manual and computerized valet systems.PurposeOur genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where...

DescriptionJob OverviewThe Bell Attendant plays a vital role in making our guests feel welcome and important by handling guest's luggage and personal belongings with friendly, courteous, and expedient service, and by ensuring that the guests are comfortable and satisfied in their guestroom upon arrival. Upon departure, the Bell Attendant assists in...

DescriptionJob OverviewThe Security Officer II is responsible for the security, safety of the guests, employees and visitors. The Security Officer II is also responsible for the security and control of the casino's property and its assets. This position involves a high level of guest contact and customer service, and may involve handling problem...

DescriptionJob OverviewThe Security Officer I is responsible for controlling access to the casino, patrolling the gaming floor and other areas of the property, and maintaining a visible presence to deter any potential security threats or incidents. The Security Officer I will act as the initial point of contact for guests, providing a welcoming experience...

DescriptionJob OverviewThe Coordinator is responsible for assisting the Property Marketing Director, Casino Marketing Manager, Bus Groups Manager, and the Resort Sales Manager. This job description is not an all-inclusive list of the duties and responsibilities of this position. The Coordinator is expected to perform all duties and responsibilities necessary...

DescriptionJob OverviewThe Cage & Player Services Shift Manager oversees and manages the day-to-day operations of the Player Services department (Cage Cashiering, Credit, and Players Club), while ensuring that the Supervisors, Main Bankers, Lead Players Services Representatives and Player Services Representatives adhere to all departmental SOPs, guest...

DescriptionJob OverviewThe primary responsibility of the Table Games Shift Manager is to manage the casino floor ensuring superior customer/team member service and compliance with all gaming and company regulations and procedures, in order to maximize company revenue.PurposeOur genuine engagement and positive energy provide guests an escape from their...

DescriptionJob OverviewThe Table Games Assistant Shift Manager will work closely with the Table Games management team to manage the casino floor, ensuring superior customer/team member service and compliance with all gaming and company regulations and procedures to maximize company revenue.PurposeOur genuine engagement and positive energy provide guests an...

Position OverviewThe Surveillance Officer II plays a crucial role in monitoring, documenting, and reporting activities related to gaming operations, ensuring compliance with regulatory standards and internal procedures. This position also supports casino management in resolving disputes involving customers or employees. In the absence of the Surveillance...

Position OverviewThe Surveillance Officer II plays a crucial role in monitoring, documenting, and reporting activities related to gaming operations, ensuring compliance with regulatory standards and established protocols. This position also aids casino management in resolving disputes involving customers or employees. In the absence of the Surveillance...

Position OverviewThe Surveillance Officer II plays a crucial role in monitoring, documenting, and reporting activities related to gaming operations, ensuring compliance with regulatory standards and internal protocols. This position also aids casino management in resolving disputes involving customers or employees. In the absence of the Surveillance...

Job Overview:The Cage & Player Services Shift Manager oversees and manages the day-to-day operations of the Player Services department, ensuring that all team members adhere to departmental SOPs, guest service standards, and compliance regulations.Purpose:Our genuine engagement and positive energy provide guests with an escape from their routine into our...

DescriptionJob OverviewThe Hotel Housekeeping Room Attendant play a critical role in the overall guest experience by preparing guestrooms that are clean, comfortable, well maintained and serviced according to company specifications.PurposeOur genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of...

DescriptionJob OverviewThe Business Analyst of Management Systems will work as a self-starter who is capable of identifying system needs through integration with end users, create project plans based upon requirements and timelines which they have gathered, able to lead small projects from end to end, play a key role as the power user communicating between...

DescriptionJob OverviewEVS Attendant I is responsible for the upkeep and cleaning of the gaming complex to include machines, bathrooms and offices located at the casino. EVS personnel will produce the highest quality of cleanliness in all areas following established procedures.PurposeOur genuine engagement and positive energy provide guests an escape from...