Development Coordinator, Center for Talented Youth

1 month ago

Baltimore, Maryland, United States Johns Hopkins University: Development and Alumni Relations Full time

Development and Alumni Relations (DAR) supports Johns Hopkins'
focus on research, teaching and patient care, and its role as a
national and global leader in higher education. We create and
foster enduring relationships that result in advocacy and
philanthropic support for Johns Hopkins University &
Medicine—strengthening the institution through partnerships with
donors, alumni, volunteer leaders, faculty, students, staff, and
patients.

Johns Hopkins University supports a flexible work model which
includes four different work modalities. This role has a hybrid
work arrangement with an onsite presence of three days per week.
The manager will confirm the team's core onsite days where the
majority/all team members will work in the office. Employees who
travel on university business can count those days towards their
onsite days.

The Development Coordinator for the Center for Talented Youth
(CTY) is an integral member of a highly successful development and
alumni relations (DAR) team. This position is vital to the success
of the donor and alumni relations, and fundraising efforts.
Reporting to and providing direct support to the Chief Development
Officer (CDO), this position will manage the operations of the
team, support DAR events, and handle administrative functions for
the CDO.

The Development Coordinator must be able to exercise a high
level of professionalism, judgement and tact in the resolution of
administrative issues and perform under pressure with a high degree
of accuracy, speed and diplomacy. The position requires excellent
communication, computer, and time management skills and the ability
to think independently.

Key responsibilities:

Operations Management (50%)
Maintain comprehensive knowledge of the donor and prospect
database (JHAS) and the CTY registration database (CIS). Enter and
maintain donor/alumni information updates and
development/engagement activity including but not limited to
proposals, visit notes, and strategy notes.
Responsible for all gift processing, including gifts with
registration.
Serve as liaison to DAR Office of Advancement Services, working
to understand their processes and procedures.
Serve as main point of contact for the office; answering calls
that come into the main office telephone line and responding to
messages in the office email account.
Manage P-Card for CTY Development Department.
Manage travel expenses in Concur for CTY Development
Department.
Regularly handle highly confidential materials, both written
and sensitive conversations that require independent judgement and
discretion.
Generate and maintain the DAR events calendar and
timelines.

Leadership and Team Administrative Support (35%)
Provide administrative support for the CDO, including calendar
management, expenses, travel booking, and database updates.
Update CTY Development Department policies and procedures on a
regular basis.
Manage scheduling and agenda for team meetings and annual
retreat.
Recommend, develop, and implement policy and procedural changes
to improve operations of the office.
Work with vendors to process payments and ensure proper
protocols are followed.
Support CDO by providing monthly budget updates.
Ensure office infrastructure (lighting, furnishings, storage
spaces, etc.) are functioning properly, work with JHU Facilities
for needed repairs or replacement.
Function as part of the CTY Administrative Team as needed for
larger group projects and assignments.
Oversee DAR calendar to ensure office coverage, maintaining a
current list of staff who maintain flex schedules and keeping the
office apprised of hybrid and remote working arrangements.
Support the prospect briefing creation process.

Events Management and Programming Support (15%)
Partner across DAR team to manage and execute DAR event
logistics, including development of event registration forms, event
communications (mailings, emails, webpages, etc.), rsvp tracking,
on-site event management and event follow-up.
Prepare the CDO for several Board meetings and events per year,
including the gathering, production and distribution of all
materials for the CTY Advisory Council, including but not limited
to generating meeting collateral, scheduling meetings, tracking
attendance, attending meetings, minute taking, and drafting
correspondence to Advisory Council member.
Staff events as needed.

Other duties as assigned.

Minimum Qualifications
High School Diploma or graduation equivalent.
Three years related administrative experience.
Additional education may substitute for required experience, to
the extent permitted by the JHU equivalency formula.

Preferred Qualifications
Bachelor's degree preferred but relevant development or
business experience is highly valued.
Strong computer literacy and the ability to learn new software;
comfort with Microsoft Office Suite, particularly in Excel, Word,
and PowerPoint. Competency in formatting Word documents and
completing mail merges. SAP experience highly preferred.
Excellent writing and communication skills.
High degree of professionalism and confidentiality.
Strong interpersonal and organizational skills; ability to
manage multiple projects simultaneously and effectively.
Ability to work as part of an effective team securing the
success of the Development and Alumni Relations program.
Flexibility to work occasional evenings or weekend hours as
needed for events.

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