![Conrad Los Angeles](https://media.trabajo.org/img/noimg.jpg)
Concierge
4 weeks ago
Located in the most exciting state-of-the-art development to come to DTLA, this luxurious 28-story hotel will have over 300 rooms, a spa, 16,000 square foot rooftop with a pool deck, 12,000 square feet of event space, and 4 food and beverage outlets. This includes a signature restaurant, outdoor restaurant, lobby bar, and in-room diningall in partnership with Chef Jose Andres' award-wining restaurant group, JoseAndresFoodGroup.
The Grand LA combines lifestyle, arts, and culture to provide a truly unique experience in Los Angeles. It is at the epicenter of downtown LA's cultural corridor across from the Walt Disney Concert Hall with two towers, a 45-story residential and 28-story hotel, and more than 176,000 square feet of retail space anchored by chef-driven restaurants and a collection of shops, entertainment, and hospitality.
Want to get an inside look? Take a virtual tour.
In this role as a Concierge you will be responsible for assisting guests with various tasks related to their visit and for providing information about the hotel and the local vicinity in the hotel's continuing effort to deliver outstanding guest service.
The ideal candidate will have prior customer service experience. Prior Front Desk or other hospitality experience preferred. Hilton luxury experience is preferred. The ideal candidate must possess ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Basic mathematical and calculator skills to prepare mathematical calculations without error, e.g., purchasing tickets for guests. Ability to listen effectively, to speak and write English clearly. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk and/or sit and continuously perform essential job functions. Learning and visual ability to observe and detect signs of emergency situations.
What will I be doing?
Greets customers immediately with a friendly and sincere welcome. Responds to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs.Answers telephone calls and inputs messages into the computer. Retrieves messages and communicates contents to the guest. Retrieves mail, small packages, and facsimiles for customers as requested.
Arranges and confirms recreation, business and dining activities both inside and outside the hotel. Promptly responds to requests for dentists, doctors, child care, florists, etc.
Registers VIP guests by inputting and retrieving information from a computer system, confirming pertinent information such as number of guests and room rate. Promotes Hilton marketing programs. Makes appropriate selection of guest rooms based on guest needs. Codes electronic keys. Confirms the room number and rate. Provides folders containing room keys, certificates, coupons and refreshment center keys as appropriate.
Responds to guest complaints, conducts research to develop the most effective solutions and negotiates results. Listens and assists in resolving problems such as price conflicts, insufficient heating or air conditioning, etc. Remains calm and alert especially during emergency situations and heavy hotel activity.
Distributes printed materials such as brochures of local attractions or other Hiltons.
Pre-arrival contact for planning and personalization of each guest's visit.
RequirementsWhat are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes: Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPayMedical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.The hourly rate is $21.56 and is based on applicable and specialized experience and location. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Source: Hospitality Online
-
Pool Concierge
17 hours ago
Los Angeles, California, United States Accor Full timeAbout the Role:We are seeking a highly skilled and experienced Pool Concierge to join our team at Accor. As a Pool Concierge, you will be the ambassador of our exceptional service and cuisine, ensuring a clean and welcoming environment for our guests.Key Responsibilities:Greet guests and provide exceptional service, sharing your knowledge of menu items,...
-
Luxury Residential Concierge Specialist
1 week ago
Los Angeles, California, United States Progressive Protective Services, Inc. Full timeJob OverviewProgressive Protective Services, Inc. is a distinguished provider of luxury residential services, seeking a dedicated Concierge Specialist to enhance our residents' living experience.The ideal candidate will possess a warm demeanor and a strong commitment to delivering exceptional service. Responsibilities include:Addressing residents' inquiries...
-
Luxury Residential Concierge Associate
1 week ago
Los Angeles, California, United States Action Property Management Full timeAbout UsWith a rich history of over forty years, Action Property Management has established itself as the leading choice for homeowner association management. Founded in 1984, our journey began with a single client and a mission to enhance ethical and professional standards within the HOA sector. Our steadfast dedication to integrity and professionalism,...
-
Los Angeles, California, United States Brunello Cucinelli USA Full timeAbout Us:Brunello Cucinelli USA is a luxury brand operating in the high-end market, specializing in cashmere and international luxury ready-to-wear. Our company values manual skills, craftsmanship, and exclusivity in every step of the production chain.We are seeking a highly skilled and experienced professional to join our team as a Casa Cucinelli Luxury...
-
Sales Support Specialist/Apartment Concierge
4 days ago
Los Angeles, California, United States The Hoxton Full timeJob OverviewCompany Overview:The Hoxton, Downtown LA is situated in a revitalized area, showcasing some of the finest dining, shopping, and nightlife options. With 174 thoughtfully designed rooms by Ennismore Design Studio, a vibrant ground floor restaurant, and the first rooftop pool and restaurant offering stunning views, we are committed to providing...
-
Concierge Attendant
2 months ago
Los Angeles, California, United States Marriott Full timeAdditional Information Pay Rate: $23.49/HourJob Number Job Category Food and Beverage & CulinaryLocation Los Angeles Airport Marriott, 5855 West Century Boulevard, Los Angeles, California, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYComplete final breakdown of function, by cleaning the room, and...
-
Receptionist / Concierge
2 months ago
Los Angeles, California, United States NMD MANAGEMENT LLC Full timeFront Desk | Receptionist | Job Description Purpose: To maintain the front desk area with an attitude of customer service, and to help create a positive first impression of the community, ensuring that residents, families, guests, and telephone callers are addressed promptly and treated in a courteous and friendly manner.Minimum Eligibility Requirements:...
-
Recreation Concierge
4 days ago
Los Angeles, California, United States Accor Full timeBecome a valued member of our esteemed hospitality team at Accor, where outstanding service and exquisite dining are integral to our guests' enjoyment. As a Part-Time Seasonal associate within our food and beverage division, you will be essential in crafting memorable experiences for our visitors. If you possess a dedication to exceptional service and an eye...
-
On-Call Spa Concierge
1 month ago
Los Angeles, California, United States Marriott International Full timeAdditional Information Pay: $ $31.95/hourJob Number Job Category SpaLocation JWMarriott/Ritz-Carlton LALIVE, 900 W. Olympic Blvd, Los Angeles, California, United States VIEW ON MAP Schedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYSchedule services for individuals and large groups using spa/salon reservations...
-
Healthcare Customer Service Specialist
1 week ago
Los Angeles, California, United States NEXTHEALTH Full timePatient Care Coordinator (Medical Concierge)Next Health is a premier health optimization center that leverages cutting-edge technology, including Cryotherapy, IV Therapy, Hormone Optimization, Stem Cells, and Biomarker Testing, to assist clients in enhancing their health and wellness. We seek an energetic individual who thrives on customer interaction and...
-
Front Office Coordinator
1 week ago
Los Angeles, California, United States Educated Solutions Corp Full timeLocation Los Angeles, CA Overview Educated Solutions Corp, a prominent entity in the field of commercial real estate and facilities management, is looking to enhance its team by bringing on board a Front Office Coordinator. This position is based in Los Angeles, CA and offers flexibility to work any 5 days from Monday to Saturday, with hours ranging from 8...
-
Psychiatrist - FT - CA
3 weeks ago
Los Angeles, California, United States Era Locums, LLC Full timeStart Date: ASAPEra Locums is looking for a MD/DO Psychiatry in Los Angeles, CA. We're your modern concierge locums agency, hyper-focused on empowering exceptional physicians to thrive.
-
Private Practice Infusion LVN
21 hours ago
Los Angeles, California, United States K.A. Recruiting, Inc. Full timeJob SummaryWe are seeking a highly skilled and compassionate Licensed Vocational Nurse (LVN) to join our team at K.A. Recruiting, Inc. as a Private Practice Infusion LVN. This is a full-time, permanent position at an expanding concierge infusion clinic located in Los Angeles.Key ResponsibilitiesProvide expert IV placement and discontinuation services, with...
-
Full-Time LVN for Outpatient Treatment Center
21 hours ago
Los Angeles, California, United States K.A. Recruiting, Inc. Full timeJob SummaryWe are seeking a highly skilled and compassionate Licensed Vocational Nurse (LVN) to join our team at K.A. Recruiting, Inc. as a Private Practice Infusion LVN. This is a full-time, permanent position at an expanding concierge infusion clinic located in Los Angeles.Key ResponsibilitiesProvide expert IV placement and discontinuation services, with...
-
Healthcare Client Coordinator
4 days ago
Los Angeles, California, United States NEXTHEALTH Full timeHealthcare Client Coordinator (Medical Concierge)Next Health is a premier health optimization center that leverages cutting-edge technologies such as Cryotherapy, IV Therapy, Hormone Optimization, Stem Cells, and Biomarker Testing to enhance customer wellness. We seek an enthusiastic individual who excels in customer interaction and embodies the values of...
-
Pool Ambassador
17 hours ago
Los Angeles, California, United States Accor Full timeAbout the Role:We are seeking a highly skilled and experienced Pool Concierge to join our team at Accor. As a Pool Concierge, you will be the ambassador of our exceptional service and cuisine, ensuring a clean and welcoming environment for our guests.Key Responsibilities:Greet guests and provide exceptional service, sharing your knowledge of menu items,...
-
International Patient Services Coordinator
1 week ago
Los Angeles, California, United States Cedars-Sinai Full timeJob Overview Cedars-Sinai International embodies our organization's core values and mission, aiming to be a source of support for those in need. Our global expansion is a natural progression for Cedars-Sinai, which was established to cater to community needs. This community has now expanded worldwide, and so have we. Through our Global Services platform, we...
-
Healthcare Client Coordinator
4 days ago
Los Angeles, California, United States NEXTHEALTH Full timeHealthcare Client Coordinator (Medical Concierge)At Next Health, we are a premier health optimization center dedicated to enhancing wellness through cutting-edge technologies such as Cryotherapy, IV Therapy, Hormone Optimization, Stem Cells, and Biomarker Testing. We seek an enthusiastic individual who excels in customer engagement and embodies the values of...
-
Healthcare Support Specialist
1 week ago
Los Angeles, California, United States Modern Women's Institute Full timeJob OverviewAbout Us:We are a distinguished concierge healthcare and gynecology facility dedicated to delivering personalized care. Our focus on maintaining a limited patient roster allows us to provide an exceptional and tailored healthcare experience. Our team comprises esteemed professionals in women's health, and we are in search of a skilled healthcare...
-
Travel Nurse RN Position
5 days ago
Los Angeles, California, United States TravelNurseSource Full timeAbout the PositionWe are seeking a qualified Oncology RN to join our team at a great facility in California. This is a travel assignment, 5x8 Days position that offers a great opportunity for professional growth and development.Pay InformationThe pay for this position is $2,376 per week, with benefits including medical, dental, vision, 401K, weekly direct...