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Healthcare Client Coordinator
2 months ago
Healthcare Client Coordinator (Medical Concierge)
At Next Health, we are a premier health optimization center dedicated to enhancing wellness through cutting-edge technologies such as Cryotherapy, IV Therapy, Hormone Optimization, Stem Cells, and Biomarker Testing. We seek an enthusiastic individual who excels in customer engagement and embodies the values of our organization. The ideal candidate will deliver exceptional customer service while contributing to our sales efforts.
Position Overview: This is a full-time role that offers comprehensive health benefits, opportunities for professional development, and a range of attractive company perks, including:
- Health insurance coverage
- Paid time off
- In-house benefits such as employee discounts and credits
- Parking reimbursement
- Cross-partner perks
- Employee recognition programs
As a Healthcare Client Coordinator, you will be an integral part of our Medical Concierge Team. Your role will involve providing knowledgeable assistance to clients, facilitating care plans, and guiding them through the wellness recommendations provided by our Nurse Practitioner.
Qualifications:
- Preferred AA/AS degree
- Familiarity with basic medical terminology
- Minimum of one year experience in medical record management
- At least one year of experience in patient scheduling and follow-up
- One year of administrative support experience, preferably in healthcare
Key Responsibilities:
- Monitor hormone and executive wellness packages.
- Provide administrative support to the Nurse Practitioner, including scheduling and meeting arrangements.
- Coordinate In-Body and Visia appointment scheduling.
- Manage lab results and printing tasks.
- Oversee patient scheduling for various services.
- Maintain organized inventory of medical supplies, including ordering and advising on inventory needs.
- Possess expert knowledge of wellness testing and Next Health services.
- Conduct follow-ups with patients who are due for repeat testing.