Customer Service Merchandiser Specialist

3 weeks ago

Oklahoma City, Oklahoma, United States Frito-Lay, Inc. Full time

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The Customer Service Merchandiser Specialist (CSMS) is a full-time
position that is responsible for merchandising Frito-Lay\'s complete
line of quality products at local stores. As a CSMS, you will
collaborate with a team that strives to grow our sales volume everywhere
Frito-Lay products are sold: gas stations, convenience stores, and large
grocery stores.

Some of the more frequent tasks you will perform include:\
* Driving to assigned locations in your personal vehicle (well provide
mileage reimbursement while you\'re on the clock)\
* Checking list of daily tasks\
* Checking in with store receiver, check-in delivery, obtain
signatures, collect proof of delivery (POD)\
* Merchandising cases from the back room to the sales floor, filling
display units or shelves with products such as Doritos, Classic Lays,
Tostitos, Smartfood Popcorn, etc.\
* Using equipment (e.g. carts, pallets, etc.) to move product around
the store\
* Ensuring back-room inventory reaches the sales floor and
organizing/maintaining back-room inventory in proper location\
* Rotating products and removing defective and out-of-date products and
process returns and credits with receiver\
* Tidying up shelves and displays, knocking down boxes and disposing of
any waste\
* Assisting in the assembling and disassembling of promotional
materials such as signs, banners, and cardboard displays, including
submitting photos of end result\
* Ordering, scanning and logging backstock using handheld device

This is a physical job. We transform store aisles, end caps, and
displays into works of art, from the lowest shelf to the highest shelf.
Hours per week average 40 to 45 hours and include weekend and/or holiday
work in all weather conditions.

You will also be establishing relationships with store personnel and
store management. We seek to build rapport with our customers so that we
can understand their needs and communicate sales opportunities back to
the team.

Our diverse team strives for perfection, and you should feel comfortable
working under minimal supervision. We are proud to set industry
standards in terms of pay and benefits. In addition to our generous
starting wage found at the top of this listing, you will also enjoy
unbeatable benefits including, but not limited to:\
* Health care benefits (including dental and vision)\
* Retirement savings benefits such as a pension and 401(k)\
* Education advising and tuition reimbursement\
* Best-in-class discounts at retailers across the country\
* Paid vacation\
* Paid parental leave for new mothers and fathers

Customer Service Merchandiser Specialists who come to work with us have
a wide variety of experience. Team members have honed their skills with
success in prior roles including retail jobs, restaurant jobs, customer
service jobs, and more. In order to the considered for this position,
you must:\
* Be 18 years of age or older\
* Have a valid driver\'s license and proof of insurance\
* Be able to climb, push, pull, bend, stoop, and kneel for extended
periods of time, with or without reasonable accommodation\
* Be able to lift 40 lbs. with or without reasonable accommodation
(examples: a microwave; a cinder block)

This position also requires a review of your driving history.

People often ask what characteristics will make them successful in this
position. Here is an idea of what our managers are looking for:\
* Strong Work Ethic:as a Customer Service Merchandiser Specialist, you
are trusted to represent Frito-Lay values to your colleagues, customers,
and the public. You accurately report your time using your
company-issued device and you are comfortable working without a manager
monitoring your day-to-day activities.\
* Flexibility: you are able to adapt to changing situations, new tasks
and priorit es as changes occur; you will encounter challenges and
resolve them by yourself\
* Customer Focus: when you are in the stores with our customers, you
help them find what they need and deliver service that exceed their
expectations\
* Attention to Detail: our Customer Service Merchandiser Specialists
are meticulous when it comes to checking dates on chips, tidying
shelves, and arranging products\
* Communication: you will be working closely with other Frito-Lay team
members and its important to communicate regularly; good communication
also includes checking in and out with the store manager\
* Positive Attitude: you will be part of a sales team that relies on
one another to build professional relationships and attend to customer
needs while following Frito-Lay and store procedures, work rules and
safety policies\
* Tech Savvy: you are very comfortable using multiple technology
devices each day to accomplish your goals\
* Conscientious: you are organized, task driven, comfortable following
direction and adhering to a specific schedule\
* Initiative: our Customer Service Merchandiser Specialists often
describe their routes as \"their business.\" You have a deep
understanding of your role within the sales team and you constantly
strive to achieve and exceed sales growth targets

Does this sound like you?\
The way it works is simple: we provide the information and tools to
empower you to t


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