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Admissions Coordinator LiveChat Agent
4 months ago
Learn more about our programs:
United Recovery Project
URP Behavioral Health
Genesis House
Experience:
• Must be able to type at 40-60 WPM.
• Must be comfortable with multitasking - multiple chats at once, answering questions/ asking questions.
• Experience preferred, not required. We can train you
• Knowledge of substance abuse and recovery process preferred.
• Salesforce CRM experience preferred.
• Knowledge of Sales tactics preferred.
Responsibilities of the Admissions Coordinator:
• Receives incoming Chats from those seeking treatment or their loved ones.
• Gathers demographics and information needed for opportunity.
• Identifies customer problems and creates solutions.
• Builds rapport with customers and family.
• Performs basic data entry and computer work.
• Enters all necessary client information into Salesforce.
• Makes outbound calls to old reports in downtime.
• Utilizes sales skills/tactics.
Benefits available to the Admissions Coordinator
• 96 Hours of PTO annually
• Paid Holidays
• Medical, Dental, and Vision benefits
• Supportive work environment
• Voluntary benefits available (including Short Term, Accident, Disability, Life Insurance).
Additional Details:
•Drug free workplace.
•On going sales training & support.
•Must be able to commit to 40 hr work week.
•Must have a reliable source of transportation.
•Must be fluent in English.
*United Recovery Project is an equal opportunity employer.
Pay Range $40,000 to $50,000 annually
commensurate with experience.
#PM23
Requirements:Compensation details: Yearly Salary
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